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 | Stephen Abram
Re-Creating Your Services with New Technologies
From Librarian to Cybrarian: Taking Charge of Our Future [see Jane
Dysart] |
| Buzzy
Basch E-Negotiation
Negotiation requires information, preparation, clarity and flexibility. E-negotiation -
negotiating licenses and fees for electronic products and services - is no different,
simply newer and less familiar. Strengthen your skills and expand your knowledge base.
Learn from the experiences of colleagues, and exchange ideas and approaches with peers. |
| Joan Buntzen Trends toward Electronic
Collections in the USNavy Hear a broad-ranging discussion of key efforts
to develop electronic library and information services across the Department. Naval librarians are being challenged as never
before to provide services to a global organization that operates approximately 200
special, medical, legal, academic, and general libraries, plus an additional 300 shipboard
libraries. As the Librarian of the Navy, Ms.
Joan Buntzen, is responsible for naval library and information services policy and
leadership. Ms. Buntzen will describe the
Consortium of Naval Libraries and its successful project to license resources for desktop
delivery, as well as highlight current digital library and electronic service innovations. Also featured will be an overview of two exciting
projects to develop enterprise knowledge portals for naval personnel in the Washington,
D.C. area, and at the Naval Postgraduate School, Monterey, California. Gain awareness of how one sector of the federal
library community is working to stay ahead of the curve and travel the networked world of
now and the future. |
| Jane Dysart Re-Creating Your Services with
New Technologies With increasing demands from
clients and the plethora of new technologies and content sources rapidly hitting the
market, it's difficult to know what services to provide! How do we identify those which
will have the greatest impact on our services? At the close of the course,
participants will have:
 | Gained insights from leading edge librarians through case studies |
| Obtained a process and ideas for re-designing information services, which
ensures that services are based on current and emerging client needs |
| Practised applying these methodologies supplied by the instructors by
developing a "Re-Creating Roadmap" |
| Identified technologies to be investigated for use in these re-created
services |
| Discussed new technologies available and on the horizon |
| Created a plan for immediate next steps using learnings from the course |
The instructors challenge participants to view their
services and technology use in terms of meeting clients' current and emerging needs. The
interactive team teaching technique allows you to share both the experiences of the
instructors and of your fellow participants.
From Librarian to Cybrarian: Taking Charge of Our Future Today’s "virtual world" in this "knowledge era" is
proving to be more of a challenge than anyone ever anticipated. We are dealing with
revolutions in technology and in the way most organizations are operating. It is up to us
as information professionals to transform old, invalid perceptions, and prove our value in
this competitive information-intensive world. We must ensure that our clients know that we
are essential to their information and knowledge exploration, to their decision-making,
and to their learning.
The virtual library or virtual organization needs the skills of a new
professional, a type of "cybrarian", who directs constant change, implements
technology, manages content access and organization, and educates clients. This workshop
takes a look at the new roles, competencies and opportunities for us as we take charge of
our future. At the close of the course, participants will have:
| defined the new roles, services & opportunities they see for
information professionals |
| participated in an interactive & problem solving environment aimed at
guiding their future growth & development |
| drafted an action plan for their career, as well as strategies for
building skills to enable the move from librarian to cybrarian |
|
| Richard
Fletcher Think like an
Information Futurist Many possible futures await our profession. Learn how
to experience these futures by applying the tools, techniques and skill-sets that
futurists use to envision the future. In a fun and lively exercise, we'll apply our
collective knowledge in creating a set of 'alternative futures' for the new information
professional. |
| Beatrice Kovacs In Class, Web Class, Out Class: Distance Education at
Work Videotapes, television, Internet - one-way delivery,
interactive instruction from distance sites. Are these as effective as classroom
instruction, or more effective? Do students feel they are getting the best instruction? Do
faculty feel this is a sound method for delivery of instruction? One ALA-accredited MLIS
program is explored, and a demonstration of faculty/student usage of one Internet-based
coursework program is provided. The potential for SLA to develop a series of courses that
can be taken for CEU credits to enable special librarians to stay current, especially
those who cannot always travel to conferences or seminars, will also be discussed. |
| Sharon Cline
McKay Changes in Access/Delivery of Scholarly
Journals |
| Howard McQueen Merging of Information Industries
What's behind the hype surrounding "knowledge
management" and "information portals"?
At a practical level, how is the convergence of information content
and technologies affecting our work environment, and how can we exploit this phenomenon to
add value to our organizations? Join Howard as he summarizes the key trends in
content/technologies convergence: the new roles of traditional content providers (such as
Lexis-Nexis, Dow Jones International, etc.) who now offer Intranet content management
toolkits; portal technologies and what this means to you; and implications for knowledge
management due to improvements with manual and automated intranet classification tools.
Howard McQueen is CEO of McQueen consulting and an Intranet architect with
extensive hands-on integration experience in implementing content management and portal
technologies. |
| Wendy Schultz
"Futures" research in the information world
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| Mike Silber
Scenario for the Library of the Future:
Blending Traditional Librarian and Information Technology Skills |
| Johann von
Reenen The
Electric Leader: Managing Information Workers in an Electronic Universe The presentation will provide an overview of: -
the new, non-linear world of work - the virtual work place - the implications for human
behavior - the evolving new roles for library workers, managers, and especially library
leaders. Some of the ideas are based on chaos and complexity theories and the resulting
challenge of fostering creativity and innovatiion. Ideas for managing communications,
relationships and organizational learning, will be presented. We will also explore ways of
acquiring, growing and keeping creative and resilient workers. |
| Rich Wiggins Technology
Change Keynote: The Web Promise: a 2020 Vision The Year
2000 marks the eighth year of the Web revolution. Since its inception, the Web has
promised us ubiquitous, instantaneous access to information and communication. Sometimes
the Web delivers; sometimes it fails spectacularly. What works and what doesn't? Why? Will
the Web of the year 2020 deliver on the Web promise?
Choosing Appropriate
Internet Technologies Internet technology is a double-edged sword: the
goal is simplicity in publishing and consuming content, but new technologies arrive at a
dizzying pace. Bet on the wrong technology, and you find yourself stuck in a technology
trap. This course gives a wide-ranging overview of connection technologies, server
technologies, and authoring and publishing technologies. Next we discuss integration
technologies such as Microsoft Office 2000. We conclude with suggestions on how to make
the right technological choices up front.
Web Media:
Understanding a Panoply of Formats Soon after the birth of
the Web, software companies began showering the world with incompatible formats. The
browser plugin was offered as a solution. Although plugins have become easier to find and
install, an understanding of the many different media formats will make you a better user
and content provider. This course provides you with an overview and with demonstrations of
popular and useful formats, from Acrobat PDF to Real Audio and Video to Quicktime VR. |
| Olga Wise Futures for Solos A
lecture/discussion seminar to energize and motivate solo librarians or library
professionals considering a position as a solo librarian. Organizational and information
trends give Solos a bright future in the 21st century. |
BIOGRAPHICAL INFORMATION
| Stephen Abram - Stephen Abram is Vice
President, Product Management for IHS Micromedia Limited. In this role he has
responsibility for the firm's product development, ongoing management and marketing for
their successful print, CD-ROM and Web-based products as well as their extensive document
delivery services. Stephen is well versed in the development and creation of successful
CD-ROM and Internet products and Web sites. From 1991 to 1994, he was Publisher,
Electronic Information for Carswell and Thomson Electronic Publishing in Canada and the
U.S. Prior to this he was Director of Information and Marketing Resources for five years
for Hay Management Consultants, one of Canada's largest human resource consulting firms.
Stephen has also held a senior information positions with Coopers & Lybrand, Chartered
Accountants as well as positions with Smith, Lyons, Torrance, Stevenson, & Mayer, and
Suncor. He has held executive positions on many major information professional
associations as well as being a frequent advisor to information industry players. He is
currently running for President of the Special Libraries Association. Stephen speaks and
writes extensively and is also an Associate of Dysart & Jones Associates, presenting
workshops, conference planning, and designing services.STEPHEN ABRAM, B.A., M.L.S. Vice
President, Product Management IHS Micromedia Limited.
|
| Buzzy Basch - Buzzy is a fellow of the Special Libraries Association, and served
as Division Director, Chair Library Management Division, Treasurer of the ITE Division,
Illinois Chapter, and ASIS. He is President of Basch Subscriptions and the Reference
Shelf. Buzzy is also Co-author of "Buying Serials" and has authored numerous
articles and seminars on negotiating with vendors.
|
| Joan Buntzen - Joan Buntzen, Librarian of the Navy since 1993, is on the staff of
the Department of the Navy Chief Information Officer. She is responsible for developing
policy for the management of naval library and information services and representing the
Department to government and professional organizations. Ms. Buntzen works to promote
Department-wide cooperation, economy of operation, and to identify information
technologies for advancing library and information services.
In 1998, Ms. Buntzen was selected Federal Librarian of the Year by the Federal
Library and Information Center Committee, Library of Congress, and also received a
Certificate of Merit Award from the Armed Forces Libraries Round Table, American Library
Association. Both of these awards recognized her work in developing virtual library
concepts and in acquisition of electronic resources.
Ms. Buntzen is currently an elected member of the Executive Board of the Federal
Library and Information Center (FLICC), and also serves as the liaison to the FLICC
Information Technology Working Group. Prior to becoming Librarian of the Navy, she
served as library director, Space and Naval Warfare Systems Center, San Diego, from 1970
to 1994.
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| Jane
Dysart - Jane Dysart & Rebecca Jones
established Dysart & Jones Associates in 1993, specializing in strategic planning,
service design and process improvement for information service organizations. Prior to
this, Jane spent seventeen years as Manager, Information Resources for Royal Bank of
Canada. She has authored many articles, co-authored Business Online: A Canadian Guide
(Wiley, 1989), and is currently Conference Program Director for: Internet Librarian 2000,
Internet World Canada 2000, Computers in Libraries 2000, and Internet Librarian
International 2000. She is Past President, SLA and still very involved in the association.
|
| Richard
Fletcher- Richard
is Managing Director of Zeus Development Corporation, a consulting and publishing firm and
conference organizer. At Zeus, Mr. Fletcher oversees the development of leading edge
e-commerce conferences. He also consults with energy industry clients on a range of
strategy and operational issues.
Mr. Fletcher has twenty years' experience in research, consulting and information
technology. Prior to Zeus, Mr. Fletcher founded Energy Futures Research Associates, a
consulting firm that specialized in futures research, knowledge management and competitive
intelligence. Zeus acquired EFRA in January 2000. Prior to EFRA, Mr. Fletcher directed the
research and knowledge management program for Booz·Allen & Hamilton's global Energy
and Chemicals practice. He has also been affiliated with Gaffney, Cline & Associates,
I.P. Sharp Associates (now part of Reuters), Petroconsultants and Rice University.
Mr. Fletcher has worked with numerous public and private sector clients throughout
the world. His experience includes benchmarking, business process reengineering, country
studies, energy forecasts, competitive intelligence, emerging technologies, intranet
development, information management and information systems, knowledge management,
M&A, market research, sales force automation, sales and account management processes,
state oil company privatization, strategic planning and scenario development, among
others.
Mr. Fletcher attended the U.S. Air Force Academy, holds a B.A. in English from
Northwestern State University of Louisiana and is an M.S. degree candidate in the 'Studies
of the Future' program at the University of Houston - Clear Lake. Mr. Fletcher is a member
of the International Association for Energy Economics, Mensa, the Society of Competitive
Intelligence Professionals, the Special Libraries Association and the World Future
Society.
|
| Beatrice Kovacs
- Beatrice is an Associate Professor of
Library and Information Studies at the University of North Carolina Greensboro. Her areas
of competence include collection management, health sciences information and
librarianship, science and technology literature and special librarianship. Current
research includes distance education for librarianship and identification of products and
services for the provision of consumer health information. Beatrice has authored numerous
books and journal articles and has been nominated for the School of Education's Teaching
Excellence Award and for the UNCG Alumni Teaching Excellence Award.
|
| Sharon Cline
McKay -Sharon is
Director of Academic Sales, Western Region, for Faxon, RoweCom Academic Services. She
earned her undergraduate degree in Administrative Studies at the University of California,
Riverside, where she was a full-time library staff member as well as a full-time student.
She continued her education at the University of Southern California, where she earned her
MSLS. She has been a member of SLA since 1979 and is also active in NASIG and ALA. She has
worked in academic, special and public libraries, was a library automation consultant, and
served as adjunct assistant professor in the library school at San Jose State University.
She has represented two other subscription agents and two automation vendors, and has
published articles and presented papers worldwide on information technology.
|
| Howard McQueen
- Howard is chief executive officer of
McQueen Consulting. You can learn more about his work by visiting the McQueen
Consulting Web site: http://www.mcq/com/.
Mr. McQueen's Web site states, "He is involved with information systems since 1981
and library-related technologies since 1986." Acted as Conference Chair for INTRANETS
2000.
Take a look at the January 1999 issue of Online magazine and read the cover article he
co-authored with Jean E. DeMatteo, "INTRANETS: New Opportunities for Information
Professionals".
|
| Wendy Schultz - Wendy is Visiting Assistant Professor in Futures Studies,and
Acting Chair of the Studies of the Future program at the University of Houston-Clear Lake.
In addition to curriculum development and teaching, she is Sole Proprietor for Infinite
Studies (consulting and futures research/facilitation), and on the executive board for the
World Futures Federation. A focus has been helping groups of people explore the many
possibilities the future might hold. She has worked with SLA at the Association level as
well as the Texas Chapter.
She has authored over 30 articles and books in the fields of futures studies,
planning/environmental management, the Pacific, and natural energy.
One of her key skills in working with groups is as a "rapporteur",
reporting on workshops and discussion sessions for organizations.
You can learn more about Wendy Schultz and her approach to futures research by visiting
her web site at: http://www.wolfson.ox.ac.uk/~wendy/if.html
|
| Mike Silber - Mike is a Systems Analyst with the Lovelace
Respiratory Research Institute (LRRI) in Albuquerque, New Mexico. In addition to his
role as a project manager, he is responsible for database management and web
application development for LRRI's Research Library and National Environmental Respiratory
Center. He is a certified Project Management Professional and has published articles on
SGML, document management systems, and database and web development. In his 16
years' experience as an Information Technology professional, Mike has held both
technical and management positions and worked as an independent consultant. He has worked
with Library professionals as well as Information Technology professionals and has an
appreciation for the specific skills each group brings to the implementation of
information systems.
|
| Johann von
Reenen -Johann van Reenen is an Assistant
Professor at the University of New Mexico (UNM). He is currently Head of Public Services
for the University of New Mexico library system and the Director of the Centennial Science
and Engineering Library.
He is also the Chair of the "Alliance for Innovation in Science &
Technology Information" and international Director of the Library Linkages Program of
the "Ibero-American Science & Technology Education Consortium". Before
coming to New Mexico in 1996, he was head of the four Life Sciences libraries at the Univ.
of British Columbia in Vancouver, Canada. While at UBC he was involved in a
university-wide process re-engineering project and a major review of library services.
Johann has Masters degrees in Science and in Information & Library sciences. He is a
Distinguished Member of the "Academy of Health Information Professionals" and
has published 28 articles and chapters in books and regularly speaks at international
conferences, as can be seen from his web page http://www.unm.edu/~csel/staff/johann.html
His current interests include opportunities to reinvent the scholarly publishing process
and the development of electronic information products and services for local clients and
for Latin American science libraries. Since the mid-1990's he has been teaching workshops
on "Risk taking and decision making in the electronic environment" and
Leadership courses for librarians.
|
| Rich Wiggins- Rich is Systems Architect for NEM Online. He has been in the
forefront of Internet trends and development for much of the past decade. Author of the
popular
The Internet for Everyone: A Guide for Users and Providers and a long career in Web
development and teaching, Rich has had a tremendous impact in bringing Internet
technologies into the academic and librarian mainstream. He has helped develop a number of
innovative Web sites and is a producer for Internet Buzz that you can find by pointing
your browser to:http://www.webreference.com/outlook/
|
| Olga Wise - For the past twelve years Olga Wise has been the technical
librarian/solo librarian for Compaq Computers' Telecommunications Division in Austin,
Texas. She has been a member of SLA since 1971, when she joined the student Alpha Chapter
of SLA at the University of Illinois, where she earned her MLS in 1972. Olga has been a
member the Illinois, Missouri, and most recently Texas Chapter where she has held several
state-wide offices. Olga was one of the first members of SLA's Solo Division, had has
served the division as Secretary, Chair- Elect and Chair (1998/99). Most recently Olga has
enjoyed traveling to the various sites of Compaq's telco division, initiating the
technical staff into the mysteries and joys of searching Compaq's WebLibrary. |
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