SLA LA



SLA Contributed Papers - Full-Text - 2002

Text of Papers Presented to the 2002 Special Libraries Association Conference in Los Angeles California, June 9 - 12, 2002.

MONDAY

Competencies for the 21st Century Information Professional:
Translating the SLA Competencies into Business Competencies

by Sue Henczel, CAVAL Collaborative Solutions

Compromises along the Way:
Balancing Speed to Market with Sustainability while Delivering Knowledge Management Services

by Martha K Heyman, MLIS, Deloitte Consulting
Powerpoint presentation of this paper

E-Training:
Meeting the Users on Their Terms

by Joan Daghita, librarian; Kathryn Dudley, librarian; Janet Heekin, librarian; Nancy Terry, librarian, NIH Library, National Institutes of Health, Bethesda, Maryland

Globalization in a Biopharmaceutical Company: Serono's E-Library Project
by Maria Concetta Audino, Serono-Italy; Maria Baez, Serono-Spain; Denise Carter, Serono Corporate-Geneva; William MacDonald, Serono-U.S.
Conference presentation slides from this paper

In a Do-it-Yourself World, Who Needs Librarians?
by Scott J. Wilson, Los Angeles Times Editorial Library

Keeping Knowledge Management Alive
by Beth C. Perell and William M. Mercer

Putting Knowledge to Work Effectively:
Assessing Information Needs through Focus Groups

by Valerie E. Perry, MSLS, public services librarian, Agricultural Information Center,
University of Kentucky
Presentation Slides for "Putting Knowledge to Work Effectively"

Raising the Bar or Training Library Technicians to Assume Reference Responsibilities
by Barbara Brandys, technical information specialist; Joan Daghita, librarian; and Susan Whitmore, chief, Information & Education Services Section, National Institutes of Health Library, Bethesda, Maryland
Conference Powerpoint presentation of this paper


TUESDAY

Analysis and Visualization: Hit or Hype?
by Bill Bartelt, senior product manager, CAS, Columbus, Ohio
PDF of Presentation

Characteristics of Information Agencies (libraries) and Information Agents (librarians) in Highly Productive Computer Software and Services Companies: The Key to Growth and Survival?
by Margaret Aby Carroll, doctoral student, University of North Texas, research analyst, Microsoft Corporation; Dr. Yvonne J. Chandler, Ph.D., associate professor, University of North Texas

Collaborative Marketing: Library and Vendor Partnerships
by Jacqueline H. Trolley, director, Association Relations, ISI;
Ryan Sheppard, manager and director, Global Marketing, ISI

Developing E-Business Information Without a Business School
by Hema Ramachandran, MLIS; Louisa Toot, MLIS; Carolina Smith, MILS, California Institute of Technology, Pasadena, California

Do Librarians Really Do That? Or Providing Custom, Fee-Based Services
by Susan Whitmore, chief, Information & Education Services Section, and Janet Heekin, librarian, National Institutes of Health Library, Bethesda, Maryland
Powerpoint presentation of this paper

Homing in on our Customers: How the Praxair Information Resource Center
Re-evaluated and Implemented a New Marketing Strategy

by Crystal S. Megaridis, MALIS, manager, Information Resource Center,
Praxair, Inc., Burr Ridge, Illinois

Leveraging Knowledge: Impact on Low Cost Planetary Mission Design
by Jennifer Momjian, senior technical librarian, Jet Propulsion Laboratory

Marketing Library and Information Services: Comparing Experiences at Large Institutions
by Robert Noel, physics, astronomy, mathematics and computer science librarian, Indiana University, Bloomington, Indiana; Timothy Waugh, Ph.D.; information scientist, Abbott Laboratories, Abbott Park, Illinois

Meeting the Needs of Travel Clientele: Tried and True Strategies That Work
by Kathy Blessing, MLIS, Community College of Rhode Island; Cherine Whitney, MLIS, Providence College

The NASA Scientific and Technical Information (STI) Program's Implementation of Open Archives Initiative (OAI) for Data Interoperability and Data Exchange
by JoAnne Rocker; George J. Roncaglia; Lynn N. Heimerl; Michael L. Nelson,
NASA Langley Research Center, Hampton, Virginia

The (Triple)Bottom Line on Corporate Social Reports: CI on the Social Frontier
by Michael Stevenson, MSLIS, the Center for Corporate Citizenship, Wallace E. Carroll School of Management, Boston College

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