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SLA Contributed Papers - Full-Text - 2002
Text of Papers Presented to the 2002 Special Libraries Association Conference in Los Angeles California, June 9 - 12, 2002.
MONDAY
Competencies for the 21st Century Information Professional: Translating the SLA Competencies into Business Competencies by Sue Henczel, CAVAL Collaborative Solutions
Compromises along the Way: Balancing Speed to Market with Sustainability while Delivering Knowledge Management Services by Martha K Heyman, MLIS, Deloitte Consulting Powerpoint presentation of this paper
E-Training: Meeting the Users on Their Terms by Joan Daghita, librarian; Kathryn Dudley, librarian; Janet Heekin, librarian; Nancy Terry, librarian, NIH Library, National Institutes of Health, Bethesda, Maryland
Globalization in a Biopharmaceutical Company: Serono's E-Library Project by Maria Concetta Audino, Serono-Italy; Maria Baez, Serono-Spain; Denise Carter, Serono Corporate-Geneva; William MacDonald, Serono-U.S. Conference presentation slides from this paper
In a Do-it-Yourself World, Who Needs Librarians? by Scott J. Wilson, Los Angeles Times Editorial Library
Keeping Knowledge Management Alive by Beth C. Perell and William M. Mercer
Putting Knowledge to Work Effectively: Assessing Information Needs through Focus Groups by Valerie E. Perry, MSLS, public services librarian, Agricultural Information Center, University of Kentucky Presentation Slides for "Putting Knowledge to Work Effectively"
Raising the Bar or Training Library Technicians to Assume Reference Responsibilities by Barbara Brandys, technical information specialist; Joan Daghita, librarian; and Susan Whitmore, chief, Information & Education Services Section, National Institutes of Health Library, Bethesda, Maryland Conference Powerpoint presentation of this paper
TUESDAY
Analysis and Visualization: Hit or Hype? by Bill Bartelt, senior product manager, CAS, Columbus, Ohio PDF of Presentation
Characteristics of Information Agencies (libraries) and Information Agents (librarians) in Highly Productive Computer Software and Services Companies: The Key to Growth and Survival? by Margaret Aby Carroll, doctoral student, University of North Texas, research analyst, Microsoft Corporation; Dr. Yvonne J. Chandler, Ph.D., associate professor, University of North Texas
Collaborative Marketing: Library and Vendor Partnerships by Jacqueline H. Trolley, director, Association Relations, ISI; Ryan Sheppard, manager and director, Global Marketing, ISI
Developing E-Business Information Without a Business School by Hema Ramachandran, MLIS; Louisa Toot, MLIS; Carolina Smith, MILS, California Institute of Technology, Pasadena, California
Do Librarians Really Do That? Or Providing Custom, Fee-Based Services by Susan Whitmore, chief, Information & Education Services Section, and Janet Heekin, librarian, National Institutes of Health Library, Bethesda, Maryland Powerpoint presentation of this paper
Homing in on our Customers: How the Praxair Information Resource Center Re-evaluated and Implemented a New Marketing Strategy by Crystal S. Megaridis, MALIS, manager, Information Resource Center, Praxair, Inc., Burr Ridge, Illinois
Leveraging Knowledge: Impact on Low Cost Planetary Mission Design by Jennifer Momjian, senior technical librarian, Jet Propulsion Laboratory
Marketing Library and Information Services: Comparing Experiences at Large Institutions by Robert Noel, physics, astronomy, mathematics and computer science librarian, Indiana University, Bloomington, Indiana; Timothy Waugh, Ph.D.; information scientist, Abbott Laboratories, Abbott Park, Illinois
Meeting the Needs of Travel Clientele: Tried and True Strategies That Work by Kathy Blessing, MLIS, Community College of Rhode Island; Cherine Whitney, MLIS, Providence College
The NASA Scientific and Technical Information (STI) Program's Implementation of Open Archives Initiative (OAI) for Data Interoperability and Data Exchange by JoAnne Rocker; George J. Roncaglia; Lynn N. Heimerl; Michael L. Nelson, NASA Langley Research Center, Hampton, Virginia
The (Triple)Bottom Line on Corporate Social Reports: CI on the Social Frontier by Michael Stevenson, MSLIS, the Center for Corporate Citizenship, Wallace E. Carroll School of Management, Boston College
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