Contributed Papers
Contributed Papers

SLA Contributed Papers 2008
Breaking Rules, Building Bridges

Building a Bridge for Patrons - Papers on Customer Service
Monday June 16, 1:30pm - 3:00 pm
Moderator: Brandy King -- Center on Media and Child Health (brandy.king@childrens.harvard.edu)

Spanning the Straits of Business Information: Kresge Library's Embedded Librarian Program for MAP (Multidisciplinary Action Projects)
By Laura Berdish and Corey Seeman -- The University of Michigan Kresge Business Administration Library

Building a Bridge from the Research Office to the Moon
By Linda Galloway -- State University of New York College of Environmental Science and Forestry

Connecting People and Information: How an African Special Library is Building Bridges
By Yvonne Halland, Noxolo Mniki -- CSIR Information Services 

Building Bridges Early: Embedding Future Information Professionals in an MBA Student Consulting Organization
By Carissa M. Holler -- University of Illinois at Urbana-Champaign Economics Library 

 

Building Virtual Bridges - Papers on Technology
Tuesday June 17, 9am - 10:30am
Moderator: Charles Frey -- Neal, Gerber & Eisenberg LLP (cfrey@ngelaw.com)

Breaking Rules, Building Virtual Bridges: Using Second Life for Information Awareness in the Enterprise
By Scott Brown -- Sun Microsystems, Inc. 

Access for All: Improving Web Accessibility for People with Disabilities
By Khalilah Gambrell -- EBSCO Publishing

2.0 Services: Will You Move Because You See the Light or Because You Feel the Heat?
By Adam Hudson -- University of Southern California, Marlo Young -- University of California San Diego, Chad Zahrt - University of Wisconsin - Milwaukee School of Information Studies  

"Engineering" KM 2.0: Disturbing the Status Quo
By Terri Zimmer, Kirsten Warren -- R.V. Anderson Associates Limited

 

Librarians Breaking the Mold - Papers on Professional Development
Wednesday June 18, 8:00am - 9:30am
Moderator: Justine Wheeler, University of Calgary Business Library (justine.wheeler@haskayne.ucalgary.ca)

Doing Library Business in India: A Success Story
By Larisa Brigevich -- Franklin Templeton Investment

Risky Business: Building Communication Bridges Using Unconventional Means
By Jennifer Foster, Leslie Reynolds, Michael Smith, Jessica Coffin -- Texas A&M University Business Library

Looking Beyond the Special Library Community for Solutions
By Crystal Megaridis -- Praxair, Inc.

Facilitation Skills for Information Specialists: New Talents, New Opportunities
By Anne O'Shea -- British Columbia Securities Commission

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