| REGISTRATION | |
| Q. | How do I register for the SLA Annual Conference & INFO-EXPO? |
| A. | You can go to the SLA registration information web page (www.sla.org/washingtondc2009), and click on the Register Now option. Registration will open in January. You may also download a PDF registration form from the bottom of the Register Now page. |
| Q. | What is included in the FULL registration fee? |
| A. | The registration fee covers entry into the INFO-EXPO, general sessions, concurrent sessions and receptions that are not ticketed. There are hundreds of sessions to choose from! |
| Q. | Can I attend just the pre-conference CE courses on Saturday and Sunday? |
| A. | Yes. You will need to pay only for the CE courses you are registering for and not an additional conference fee. |
| Q. | What about tours? |
| A. | Please see the tours page and register in advance for the best availability! Once you arrive at the SLA Annual Conference & INFO-EXPO, you can also rely upon the local arrangements committee who staff an onsite help desk at the convention center. They can tell you about local attractions, restaurants, and where to find the best their city has to offer! |
| Q. | I need to make changes to my registration. Whom do I contact? |
| A. | Please contact SLA's official registration company, Experient, at SLA091.attendee@experient-inc.com or call +1.301.694.5243. Experient can be reached Monday-Friday, 9:00 a.m.-5:00 p.m. ET. |
| Q. | What is the Registration Cancellation Policy? |
| A. | Registration cancellations are subject to a $50 cancellation administrative fee. |
| INFO-EXPO | |
| Q. | Can I attend just the INFO-EXPO? |
| A. | Yes, you may purchase an INFO-EXPO Only pass for US $50.00, which entitles you a single day of access to the INFO-EXPO. You will need to complete an onsite conference registration form at the Convention Center. |
| Q. | Where can I find a list of exhibitors? |
| A. | A current list of 2009 exhibitors can be found at www.sla.org/veh09. |
| Q. | My company is interested in exhibiting. Whom do I contact? |
| A. | Please e-mail SLA's director of exhibits, DeVonne Parks, at dparks@sla.org or call +1.703.647.4948. |
| ACCOMMODATIONS | |
| Q. | How do I make reservations for my accommodations during the SLA Annual Conference & INFO-EXPO? |
| A. | Several area hotels have been selected to serve as conference hotels and offer discounted conference rates. You may make reservations at any of the conference hotels through the Association's Housing Office. Please keep in mind that by your staying at one of our conference hotels, SLA is able to negotiate better rates for future conferences. It also helps us keep the meeting space rental to a minimum. |
| Q. | I need to change my hotel reservations. Whom do I contact? |
| A. | Please contact SLA's official housing office, Expovision, at SLAhousing@expovision.com or call +1.703.770.3907. Expovision can be reached Monday-Friday, 8:30 a.m.-5:30 p.m. ET. |
| Q. | What is the Housing Cancellation Policy? |
| A. | All cancellations and changes must be received by 8 May 2009. Failure to check in on the scheduled date of arrival will result in the loss of deposit and cancellation of the room for the remainder of the day. Please contact SLA's 2008 housing office, Expovision, to make changes. |
| SPONSORSHIP & ADVERTISING | |
| Q. | I am interested in sponsoring an SLA HQ event. Whom do I contact? |
| A. | Please e-mail SLA's director of business development, Stacey Bowers, at sbowers@sla.org or call +1.703.647.4942. |
| Q. | My company is interested in advertising. Whom do I contact? |
| A. | Please e-mail SLA's publications editor, Stuart Hales, at shales@sla.org or call +1.703.647.4919. |
| GENERAL INFORMATION | |
| Q. | How many people usually attend the SLA Annual Conference & INFO-EXPO? |
| A. | Recent years have seen between 4,000-6,000 conference attendees. |
| Q. | Where is the SLA Annual Conference & INFO-EXPO held? |
| A. | Each year the conference is held in a different U.S. or Canadian city. Locations are selected five years in advance. The selected venue is typically a large convention center with sufficient meeting rooms to accommodate the many simultaneous programs, meetings, and events that occur during the week. The conference hotels provide additional space for conference activities. All rooms are climate-controlled and smoking is typically prohibited in the indoor spaces. |
| Q. | What is the dress code for the SLA Annual Conference & INFO-EXPO? |
| A. | Dress comfortably and wear shoes that are good for walking. Our venues are usually quite spread out. Check the weather for the region before you pack so you will know what to expect of the climate. |
| Q. | I require special assistance or have dietary restrictions, whom do I contact? |
| A. | There is a section on the registering online and print registration forms where you can list any special needs. You may also e-mail Kristin Foldvik at kfoldvik@sla.org, indicating which events the attendee plans to attend and detailing the restrictions. Please make sure to include onsite contact information, such as a cell phone number, in case there are any additional questions. |
| Q. | Can my child attend the conference with me? |
| A. | In recent years, SLA has not had a demand for family programs. We do offer a guest pass for purchase for those who wish to participate in the General Sessions and INFO-EXPO only. However, please note that children under the age of 18 are not permitted to enter the INFO-EXPO, and we cannot make exceptions to this policy. We do not offer child care services although most of the hotels can provide you with a list of child care providers in the area. |
| Q. | Where is Lost and Found? |
| A. | Please check with the SLA Information Booth in the registration area for information about lost and found. |



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