Contributed Papers
SLA 2010 Annual Conference & INFO-EXPO
New Orleans, Louisiana, USA
Monday, 14 June
Planning for Good Times: Business Metrics and Language and Their Position within Special Libraries
Kathy Drewes
Focusing on the Positive: Using Appreciative Inquiry Methodology to Assess and Plan
Justine Wheeler
Flexibility, Creativity, Success ... An Information Unit that Adds Value
Andrew Clark
Tuesday, 15 June
Bringing Social Media to Any Library
Megan Radomski
Notes from a Global Agency: Leveraging a Needs Assessment to Enhance Service Delivery
Karen White, Fatmata McCormack, and April E. Knapp
Letting the Good Times Roll through Alignment: Meeting Institutional Missions and Goals with VIVO, a Web-based Research Discovery Tool
Sara Russell Gonzalez, Valrie Davis, Michele Tenant, Kristi Holmes, and Mike Conlon
Wednesday, 16 June
When Planning a Competitive Intelligence Unit, Think RECON
Arik Johnson
Information Literacy for Professional Programs: Two Case Studies at One University
M. Sara Lowe and Sean M. Stone
Digital Directions in Academic Knowledge Management: Visions and Opportunities for Digital Initiatives at the University of Toledo
Arjun Sabharwal



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