Hope N. Tillman
Hope N. Tillman

Hope N. Tillman for President-elect

Hope N. Tillman is Director of Libraries at Babson College, Babson Park, Massachusetts
(1991- present)

Past Employment:
Tufts University Arts and Sciences Library: assistant director for public services and access (1990-1991); head of reference services (1989-1990); Rider University Library: coordinator of information services (1982-1989); reference librarian (1971-1982); Trenton Public Library: branch librarian (1968-1969); Free Library of Philadelphia: library trainee (1965-1966) Fels Institute of Local and State Government at the University of Pennsylvania: special librarian (1963-1964).

Education:
M.B.A., Rider University School of Business Administration(1979); M.L.S., Rutgers Graduate School of Library Service (1966); B.A., English, University of Pennsylvania (1964). Also attended Goucher College and Middlebury College.

SLA Member Since: 1974

SLA Chapter Activities: Boston Chapter: president (1993-1994); president-elect (1992-1993); program committee (1990-1992); nominating committee chair (1995-1996); awards committee chair (1995-1997); discussion list manager, 1993- present ). Princeton-Trenton Chapter: twentieth anniversary committee chair (1987); director (1985-1986); president (1984-1985); president-elect (1983-1984); networking committee chair (1982-1983); hospitality committee chair (1980-1981, 1982-1983); bulletin business manager (1981-1982); nominating committee chair (1978-1979).

SLA Division Activities: Information Technology Division: chair (1998-1999); chair-elect (1997-1998); networking section chair (1992-1993); liaison from SLA Networking Committee (1991-1992); discussion list manager (1993- present). Education Division: chair (1988-1989); chair-elect (1987-1988); Education Libraries editor (1986-1990). Information Futurists Caucus: discussion list manager (1996-present). Business & Finance, Education, Information Technology, Library Management Divisions: member; Information Futurists Caucus: member.

SLA Association-Level Activities: Board of directors (1994-1997); strategic planning committee member (1994-1996); strategic planning committee chair (1995-1996); networking committee chair (1990-1993); SLA representative to Library of Congress Network Advisory Committee (1990-1992); Chapter and Division Programming Task Force Long Range Planning Committee (1984-1985); Innovations in Technology Award Committee (1997-1999).

Other Professional Activities: President, WEBNet (West of Boston, MA) Library Consortium (1993-1994, 1997-1998); Member of the Massachusetts Board of Library Commissioners Statewide Technology Committee; Served on Executive Board of the Metrowest Massachusetts Regional Library System (1998-1999). Guest lecturer, Simmons Graduate School of Library and Information Science; Presenter at conferences and regional meetings in the U.S. and Canada, including Computers in Libraries (organizing committee 1996-to date), Internet Librarian (organizing committee 1997-to date), Internet World, and SLA CE courses and presentations. Member, Academic Business Library Directors Group, Boston Area Academic Business Librarians, ALA, Internet Society.

Awards and Honors: SLA Business & Finance Division Disclosure Award for Outstanding Achievement in Business Librarianship (1994); SLA Education Division Award for Excellence (1992): Beta Phi Mu. Biographical listing in Who's Who of American Women, Directory of Library and Information Professionals, Who's Who in American Education.

Publications (selected):
Maintains a World Wide Web site with access to my current publications and presentations, } Evaluating Quality on the Net, (1995-1999), } Internet Tools of the Profession: A Guide for Special Librarians. Washington, D.C.: Special Libraries Association, 1st edition, 1995, 2nd edition 1997; Internet and Special Librarians: Use, Training, and the Future. Washington, D.C.: Special Libraries Association, 1993 (book co-authored with Sharyn Ladner); Author of numerous articles, most recently Lessons Learned from Y2K , Information Outlook , October 1999.

Tillman on the questions

Hope Tillman

What is the most critical issue(s) facing SLA today and how do you, as a candidate for the Board of Directors, see yourself formulating policies addressing those issues?

The most critical issue facing SLA today is ensuring the relevance of the Association to a membership whose profession is undergoing continuing fast-paced evolution. Change will continue. As President, I intend to keep watching and listening to members in order to provide responsive leadership. We need to balance association unit needs with the best interests of the membership as a whole. As information professionals grow and assume new roles and careers, we need to adjust to their new needs and provide relevant services. I feel strongly that we need to continue to build bridges and partner with other professional organizations as well. Finally, I support the efforts of the Board to look at our governance structure to make sure bureaucracy doesn't get in the way of our initiatives as we move forward. I want to participate in SLA's development as a flexible, responsive, dynamic organization.

How do you see technology affecting the way SLA provides services to its members?

Technology is a tool, and we need to use it to members' advantage. The virtualization of the association is not an end in itself; it is designed to make us more responsive and enhance face to face activities. Early results include the discussion lists, chat services, and members' only section of the SLA web site. I see technology as an enabler of two-way communication, increasing the ability of association leaders at all levels to interact regularly with one another and the entire membership, not bounded by time and place. It can provide a way for those who cannot attend annual or local meetings to stay in touch or get involved. Technology can be used to provide customized professional development opportunities to meet member needs. We need to encourage and support members to embrace technology whether or not they have access from their workplace. Technology is only a tool and will help us only if members use it.

Where do you see the information profession going in the new millennium?

SLA members belong among those charting the course for the future of the information professions in the new millenium. We bear little resemblance to librarians at the beginning of the twentieth century, and we will continue to evolve. We will continue to provide services to best meet content needs of customers. More of us will not work within a library building. Services will continue to move out of the library and to the most convenient locations for customers. Some aspects of our jobs will be virtual and some face to face. We must track and anticipate organizational needs, and provide answers without waiting for specific requests. What will endure in our profession is our role in adding value to our organizations by our ability to evaluate information and create knowledge. I truly expect we will continue to enjoy our profession and be able to celebrate our increased value.

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