Chapter & Division Reports
Chapter & Division Reports

California/Nevada Chapters

by Ava Goldman

The five SLA chapters in the states of California and Nevada held their annual reception in the Marriott Rivercenter Monday, June 11 from 6:00 to 8:00 PM. Since the chapters are on a rotating schedule, this year it fell to our Sierra Nevada chapter to plan and execute the reception. The outcome was a very enjoyable event that was attended by two hundred or more people. Many of our eight sponsors attended and/or brought handouts for attendees. A lovely poster was created, which will remain in our chapter archives, and our chapter banner was hung.

Highlights for me, as Sierra Nevada chapter president and chief fundraiser and organizer, were the opportunities to meet and greet the other four California/Nevada chapter presidents, after brainstorming with them in the planning process, and to work with our generous sponsors. I especially wish to thank all involved from SLA headquarters and the Marriott Rivercenter, including Alicia Cronin, Jim Mears, and Jay Rachlen, and those assisting us with their fundraising and graphic abilities in our chapter, including Deanna Simonis, Judy Chalmers, and Jay Degn. An SLA scholarship winner from UCLA, Joe Purtell, was also able to attend.

I was delighted and relieved to see a smoothly running event as the culmination of much effort and planning from all concerned. The food, drink, room size and layout, and overall ambience were perfect. I salute SLA for providing the occasion for all members in California and Nevada, and reception sponsors, to get together at the annual conference to share a relaxing and memorable event. As the saying goes, a fun time was had by all. Thank you, SLA!


Biomedical and Life Sciences Division

by Virginia A. Lingle

SLA's Biomedical and Life Sciences Division had a very successful annual meeting in San Antonio. The highlights were the sponsorship or co-sponsorship of popular sessions such as a continuing education course on patents, presentations on health care information for the underserved, knowledge management and medicine, alternatives in scholarly publishing, systematics as the foundation for understanding biodiversity, genetically modified organisms, marketing and outreach, the annual "winners' circle" of best web sites, a contributed paper session on innovative applications of the web, digital technologies in biomedical and life sciences libraries, and a vendors' roundtable.

None of this would have been possible without the generous contributions to support programming at the annual conference (more than $12,000) from over twenty different vendors. Plenty of business was conducted in meetings of the board, the medical section meeting, and the division.

The division will be reviewing bylaws, possibly moving to a single slate for elections and investigating options for newsletter production, including Web-based only. Three awards were given out including, the Distinguished Member Award to Anna McGowan, the Winifred Sewell Prize to Dr. Eugene Garfield, and the Division Chair's Award to Thomas Turner, the program chair for the San Antonio meeting. Six landmark members were recognized for having more than 35 years of membership. Winifred Sewell was presented with a token of appreciation for her 55 years of membership in the division. The BIO Division was given an award by ACS Publications and Chemical Abstracts Service for its involvement with ACS over the years and to celebrate ACS's 125th anniversary.

With more than 750 members, the division is strong and growing. Information about the BIO Division can be found on SLA's Web site or the BIO discussion list at BSDNET-L@lists.ncsu.edu.

Business and Finance Division

by Brent Mai

During the 2001 Annual Conference, the Business and Finance Division involved itself in many functions, including a gala celebration of their 75th Anniversary. This anniversary marks the birth of the Financial Group in 1925. The group later merged with the Business Group to form the Business and Finance Division. The anniversary celebration began with a keynote address given by Dr. John Lienhard, author and voice of the National Public Radio series "The Engines of Our Ingenuity" and the M.D. Anderson Professor of Mechanical Engineering and History at the University of Houston. His topic was "Where Science and Information Management Meet," one for which the division was recognized for its innovation.

Following his outstanding commentary on the integral role that information managers play, have played, and will continue to play as technological development progresses, an orchestra played wonderful music as more than 350 Division members and honored guests enjoyed delectable delights. Thirteen past, present, and future Business and Finance Division Chairs were recognized along with fifteen past, present, and future Presidents of SLA who attended the Gala. The division was also honored to have Roberta Shaffer, SLA's executive director designate, in attendance.

At the annual business luncheon, the membership approved a change to the division's by-laws that will enable the executive board to create both sections and roundtables as subunits within the division. Guidelines for the establishment of such subunits were also outlined. The main function of the business luncheon was to recognize the division's student stipend and professional grant winners, and to present the division's Distinguished Member Award and the Thomson Financial Award for Outstanding Achievement in Business Librarianship.

Several of the more than thirty sessions, given by forty speakers, were "standing room only" sellouts for the three-day event. Two Business and Finance programs were honored to be part of the "SLA Conference Series." The Division also hosted three marvelous receptions. The first honored new division members, the second honored vision authors and educators, and the third celebrated the Division's Mentoring Initiative.

Communications Division

by Fred McLean

The Communications Division had standing-room-only attendance at most all of our programs. The electronic files of the presentations will soon be made available on the Communications Division page on the SLA Web site (http://www.sla.org/division/dcom/) and full reports of these sessions will be available in our bulletin, which will also be on our website.

"Electronic Management of Service Requests"
Shaw Mumford from Ernst and Young, Marcia Schemper-Carlock from Verizon and JJ Whitake from Ericsson spoke about their three different systems for managing service requests. The main benefits for electronically managing your requests are that it eliminates paper, organizes and prioritizes incoming requests, creates a knowledge base, and automates statistical reporting. Another benefit is that it identifies those people who are asking for the same thing, thereby enabling the library to fill the request once and reuse the information.

"Mobile Commerce (An SLA Award-winning Program)"
This presentation gave a useful overview of the Mobile Commerce marketplace. Two points-of-view were presented--a Market Research perspective was provided by Brent Ladarola of Frost and Sullivan's Mobile Commerce Group and a vendor perspective was provided by Tim Kataras, senior director, Business Development of BarPoint.com.

"A Successful Standards Control and Dissemination-Program"
Linda Senkus's company needed to ensure that Torrington employees were using the most current standard. They created a team to devise a solution for standards usage that would establish a consistent practice among plants and uniform products for customers. The original solution did not take advantage of the library team's experience or tools. Soon they learned that the solution did not address all issues and would be difficult to maintain. Once the library was approached, it was apparent that a more effective solution could be implemented.

"Tapping into the Unpublished: Gathering Intelligence Using the Telephone"
Marjorie Degrosseilliers delivered a spirited and informative presentation on how the telephone can be one of the information professional's most productive resources. From cold calls to stepping-stones to target, Marjorie drew upon the strategies that have proved helpful during her years of experience as a private research consultant, indicating success is more likely if a number of practices are followed.

Engineering Division

by Marilyn Redmond

The Engineering Division had a most successful conference. Almost all our programs drew standing-room only crowds. On Monday morning, Ron Rodrigues of Agilent and Mike Yuen of Questel/Orbit gave an enlightening presentation on using traditional engineering documents, such as patents and conference papers, to gather competitive intelligence on companies. They drew on their long experience with database providers and with libraries to furnish many real-life examples of the application of their techniques.

On Tuesday, Karen Kreizman-Reczek ran our traditional standards roundtable. That afternoon, Engineering and Aerospace supplied a light-hearted look at the image of librarians in literature and film through the last few centuries in a hilarious presentation, "Bat Girl was a Librarian and so was Casanova!" The speaker, Alison Hall from Carleton University came dressed as Bat Girl.

Wednesday afternoon wound down with a panel of experienced searchers talking about how to find out in the reference interview what the patron really wants to know. Dottie Moon of United Technologies addressed the difference in techniques for handling engineers and scientists as opposed to sales and marketing. Pam Hanners of Vanderbilt University talked about the corporate scene, especially high-ranking executives, as opposed to the academic environment. Ann Sweeny of the European Commission Delegation gave us the benefit of her long experience fielding questions from many different nationalities. Finally we went on a tour to Austin to go behind the scenes at the LBJ Library, then to lunch and a library tour at International SEMATECH.

Environment and Resource Management

by Mala Sistla

This year's Division of Environment and Resource Management had a banner year with eleven programs. "The Librarian's Role In High Technology Workplace" was chosen as the association series program, while "GIS in Special Libraries" and "Library Education: Knowledge Skills For The 21st Century," received Board Appeal awards. All the programs were well received and well attended. Still the most popular program was the "Winner Circle of Best Science Web Sites." The depth and knowledge of various sites presented were equally impressive. "Smart Drugs: Patent Watch and Competitive Business Overview" was another session where the speakers provided very high-level information and competitive intelligence that could be gleaned from patents.
"Introducing The New Environmental Protection Agency Portal: A Topical Approach to Environmental Information" also proved to be a very practical session.

I would like to thank Derwent, Dialog and ACS for supporting the "Smart Drugs…" program. I would also like to thank the other vendors, Elseiver, Science, ISI, Majors, The Company Bookstore, CISTI, Datamonitor, EBSCO, because their support helped some of our programs to come to fruition. I would like to personally thank Larry Grant (Derwent), Martha Ferrer (Elsevier Science), John Tagler (Elsevier Science), and Gina Heath (Dialog) for their benevolence. Last but not the least, I would like to thank Brent Mai for sharing his resources with DERM.

After great deliberations the outstanding sponsor awards were given to BNA and Lexis/Nexis for generously sponsoring DERM programs. The outstanding member of the year award was given to Nancy Simpson, chair of the "State Environmental Librarians Roundtable." A one-time "Special Recognition Award" was given to Duncan McClusky for his continuous service for the past ten years and for promoting the division. The award was accompanied by a monitory reward of two hundred dollars to show our appreciation. All in all it was a great year, and I thank everyone who made it possible.

Information Technology Division

by Dee Magnoni

San Antonio marked the 50th Anniversary for the Information Technology Division. To celebrate, a committee headed by Sharon Cline McKay, put together a party that will be remembered for the next fifty years! Among the party highlights was Charlene Baldwin's exhibit titled Flashback: 50 Years of Information Technology 1951 - 2001. Past division chairs were on hand to share memories and Rich Wiggins kept everyone in stitches as our master of ceremonies. Special thanks go to the committee members who made this night possible.

In preparing for the next half century, the division moved forward on a merger with the Communications Division. At the Sunday board meeting the Information Technology Division voted to create a Communications Section. At the annual business meeting members voted to send a ballot out to all division members within forty-five days. We are all hoping to lift a glass of champagne in Los Angeles to celebrate our newly merged divisions. Karen Bleakley and Trudy Katz have been critical in moving this merger forward on ITE's behalf.

Highlights of our Wednesday board meeting included an initiative to expand funding support to all board members. This would allow our section and committee chairs to receive financial support from ITE to attend the Winter Meeting and Annual Conference. Thanks to Lois Weinstein for initiating this effort. We will also be implementing an annual "Diversity and Mentoring Breakfast" in Los Angeles. Erma Dell'Aquila will be leading this initiative with committee support from Cindi Trainor, our membership chair.

Our programming in San Antonio was among the strongest we've ever had. Topics ranged from "Women in IT to Information Systems" to "Design for the Visually Impaired." For links to our conference programming as well as vendor listings, visit the division's web site: http://www.sla.org/division/dite/. The Information Technology Division would like to extend a special thanks to all of our vendors. Without their support, we could not have had such a wonderful conference.

Insurance and Employee Benefits Division

by Brenda Stenger,

Speakers for the IEB Division presented several successful programs at this year's conference in San Antonio. Margie Pace from Blue Cross Blue Shield of Florida, and Denise Dodd from Independence Blue Cross of Philadelphia, attracted an audience of nearly 250 when they shared tips and techniques for building and managing the content of their corporate intranets. Barbie Keiser, information management consultant, and Begona Gonzlez Garcia, Fundacion MAPFRE Estudios of Spain, shared valuable information on global insurance resources. Ed Graves, associate professor of insurance, The American College, gave his unique insights on trends in the financial services arena. Giles Alston, consultant, Oxford Analytica, presented an overview of cyber risk and its implications for the business environment.

The division also held a very successful CE course "Managing Corporate Archives: The New 'Old' Knowledge Management Tool," taught by Jeanette Bergeron, archivist at Crumley Lutheran Archives. IEB member Peter Moon, Hartford Steam Boiler, led a room full of insurance librarians in an informative roundtable discussion of property and casualty issues, trends and favorite resources. IEB members ended the conference with a very enjoyable tour of the USAA corporate headquarters and library hosted by Mary Forman and her staff. The tour included a well-received presentation on "Customer
Relationship Management for the Information Professional" by Claudia Chidester, Austin Ventures.

CCH Incorporated/NILS Publishing once again treated Division members to an unforgettable business meeting and lunch at one of the most elegant places in San Antonio, the historic Empire Theater. During the luncheon it was announced that Elizabeth W. Gillies, a member of SLA and the IEB Division since 1944, has been granted Life Membership in the association. This year's student scholarship award, sponsored by Northern Light Technology, was presented to our 2001 winner Alison Ince from Catholic University of America. Nearly 15 first-time and new member attendees were also recognized at the luncheon. Chris Peterson was installed as the 2001-2002 Chair. All luncheon guests received a membership booklet, updated IEBD membership directory, the famous NILS mint chocolates and a beautiful Texan that or boot in bronze. Other IEB conference events included a kickoff reception hosted by BNA Inc. at the lovely La Mansion del Rio Hotel (despite a fire there earlier in the day!), a networking breakfast hosted by A.M. Best; an international member reception hosted by LOMA Information Center, and a student/new member/first time attendee reception (with authentic Texas bolo ties for everyone) hosted by Thomson Financial Insurance Solutions.

In other business, the division announced plans for its new publication, Guide to Insurance Research, to be published four times a year. A new IEBD membership recruitment brochure is being printed with plans for widespread distribution. In keeping with SLA's theme of simplification and streamlining administrative tasks, the division has consolidated several committees. Conference programming for Los Angeles is also well underway.

Library Management Division

by Katherine Bertolucci

The Library Management Division took San Antonio Back to the Future with a series of programs that looked at both the history and future of our profession. We began with Jeff Rothenberg, Senior Computer Scientist at the Rand Corporation, who presented "Digital Information Lasts Forever--or Five Years, Whichever Comes First." This program was co-sponsored by Chemistry, Materials Research and Manufacturing, Museums, Arts and Humanities, Science-Technology, Information Technology's Digital Content Section (sponsored by Silverplatter Information), and the Information Futurists Caucus.

Then Dr. Mohammed Aman, Dean of the School of Library and Information Science at the University of Wisconsin, Milwaukee, and William Kopycki, also of UWM, showed us a beautiful Egyptian multimedia presentation on "The Bibliotheca Alexandrina: A Link in the Chain of Cultural Continuity," co-sponsored by the Education Division.

LMD won three program-planning awards in San Antonio. "The Innovative Use of Enabling Technologies" with Richard Strayer of KPMG was honored as the most innovative in the Management track. Most innovative in the Positioning track was "You're a Futurist and You Don't Know It: A New Skill for Librarians" with Dr. Wendy Schultz of Infinite Futures, Cody Clark of the Institute for Futures Research and Richard Fletcher of Deloitte Consulting, sponsored by Dialog, a Thomson Company. The program with the most broad appeal in the Management track was "Remembering the Alamo: Documenting the Preservation of a Texas Shrine," presented at Alamo Hall by Elaine Davis, director, and Warren Stricker, archivist, of the Daughters of the Republic of Texas Library at the Alamo. The DRT also sponsored this popular program.

The Consulting Section presented two programs. Information entrepreneur Gary Hoover spoke about "The Library as an Enterprise: Succeeding in a Competitive World." Consultant Barb Spiegelman offered, "Preparing for Flight: Getting Ready to Take Off on Your Own." The section also presented its annual CE Course, "So You Want To Be A Consultant" with Sylvia James and Mary Dzurinko. Rebecca Jones and Jane Dysart premiered their new CE Course "Positioning for Success: Building Business Plans"

Anne Caputo returned with her "Senior Managers Roundtable and Luncheon." Anne is with Factiva, a Dow Jones and Reuters Company that also sponsored the Marketing Swap and Shop Competition. This year we initiated online registration and a full two days for viewing the Swap and Shop entries in the Exhibit Hall.

Once again, the Knowledge Management Section Breakfast, sponsored by Lexis-Nexis, was sold out. This year's program featured Alan Proctor, VP of Knowledge Management Services at Lexis-Nexis speaking about "The Emerging Role of Information Professionals in Knowledge Management."

The Mentoring Breakfasts in the LMD Suite were a success. We also enjoyed evenings in the suite. Thanks to Microsoft for their sponsorship. Once again Basch Subscriptions sponsored the LMD Business Meeting and Luncheon, with the C. Berger Group sponsoring the Karen J. Switt Management Leadership Award. This year's winner is Shirlee Schwarz.

Thursday, our Day at the Spa at the Menger Hotel's Alamo Plaza Spa, provided a well-deserved day of relaxation. LMD is grateful to all those who attended our programs and to our speakers, moderators, program planners, corporate sponsors, and division co-sponsors for an exciting SLA week in San Antonio.

Military Librarians Division

by Sharon Lenius

The Military Librarians Division "Events of Interest, SLA San Antonio, 2001" directed Members and Guests to a Reception sponsored by Sirsi Corporation at the Marriott Rivercenter. The reception provided an opportunity for members and former military librarians to meet and reminiscence. On Monday, many SLA folks gathered to hear Armed Forces Library personnel speak about library support for soldiers, airmen and sailors in Distance Education situations. "E-Learning: Telling War Stories" featured Carol Emery, Air Force Librarian, Amy Loughran from Army and Rebecca Slingerland, Navy Fleet Librarian. Carol talked about the Air Force projects to support education through electronic means in a variety of situations. Amy's experience was more "hands on" as she worked to provide Army and Allied Forces/United Nations Troops in Bosnia and Kosovo with access to databases and Internet sites that supported education goals. Rebecca showed how the Navy takes care of the student-sailor by providing electronic resources for shipboard study. The moderator for this program, sponsored by DIALOG, and EBSCO was MLD Immediate Past Chair, Barbara J. Fox.

Two networking breakfasts allowed members to begin their "Conference Day" with healthy continental fare. Hosts for the breakfasts' were PTFS and Carroll Publishing.

At the "Annual Business and Award Luncheon," sponsored by ISI, fifty-five members voted on new bylaws, elected new officers, and listened as the chairperson, Tracy Landfried listed the year's accomplishments. New awards chairperson, Addie Ross arranged a special Award of Merit for Barbara Wrinkle, director of Air Force Library and Information Systems, who served MLD as the Military Librarians Workshop Chair for three years. Tracy Landfried presented MLD Coins and Pins to the 2000-2001 board and committee members present.

Additional SLA sessions co-sponsored by MLD included "Electronic Publishing and the Economics of Information," and one of the SLA series, "Measuring Return on Investment: Assessing the Impact of Information Services on the Bottom Line."

Presentations from the "E-Learning: Telling War Stories" session will be available on the MLD Website.

"Can I hear 'that Frog Song' one more time?" "Ride 'em, Cowboy!" "Wednesday morning --- laugh 'til your ribs ache!" "You tell them Dave!" All these statements were signs of the way SLA Conference goers relaxed before and after long days of intense sessions and hours spent at the high-energy exhibits and demonstrations. San Antonio, we'll be back! Adios!

News Division

By Jody Habayeb

The News Division program at the 2001 SLA conference kicked off Saturday evening with a tour of The San Antonio Express-News. Kathy Foley and her staff gave an up close and personal tour to News Division members the first night in San Antonio.

News researchers are generalists who need to be experts in all areas, most often in deadline situations. So News Division conference planner Jody Habayeb and education chair Carolyn Edds truly went to the experts when planning their CE course for this year's SLA conference.
Six topics were covered in this one-day session, including legal, business/finance, telecommunications, transportation, military and pharmaceutical/health technology. The speakers, Constance Ard, Mary Ellen Bates, Paul Brock, Barbara Fox, Marie O'Mara, Gerri Klumpp and Barbara Post, were from those same divisions within SLA. They gave an overview of the best resources within each of their industries and were also given news research reporting problems to solve during class.

The News Division's 24th annual awards banquet was held at San Antonio's Southwest School of Arts and Crafts. Kathy Foley of the Express-News received the Joseph F. Kwapil Memorial Award. This award is the highest recognition of the News Division. It is given for major achievement in the field of news librarianship, for outstanding service to the News Division and given to a member who has actively participated in the division's programs and projects for a continuous period of ten years or more.

Also receiving awards that evening were Debra Bade, CNN, who received the Ralph J. Shoemaker Award of Merit; Christine Davies, Dalhousie University, Halifax, Nova Scotia, who received the Vormelker-Thomas Student Award; and Charles Campo, Bangor Daily News and Teresa Leonard, The News & Observer, who received the Agnes Henebry Roll of Honor Award.

The week was filled with sessions on census reporting, copyrights in new media, media asset management, team motivation, media convergence, digital photo archiving, Internet toolshop and disaster coverage.

The Freedom Forum continued its series of international programs by highlighting the challenges of journalists and information professionals working in developing countries with featured speaker, Rossana Fuentes Berain, managing editor of Foreign Affairs en Espanol and advisor to the president of Grupo Reformas, in Mexico City.

Physics-Astronomy-Mathematics Division

by Jane Holmquist

There was something magical about the lights, music and outdoor restaurants along the Riverwalk that made San Antonio a wonderful location for this year's SLA Conference. Many PAM members arrived on Saturday in time for the Early Bird Dinner at Paesano's. Networking continued Sunday morning at the PAM-wide Breakfast, where a list of PAM members attending the conference was distributed.

International PAM members in attendance included this year's awardee, Myrna Koch of Pontificia Universidad Catolica de Chile in Santiago; last year's awardee, Nancy Gomez from Universidad de Buenos Aires in Argentina (who served as Myrna's "Conference Buddy"!); and Jeanette Regan, from Mount Stromlo Observatory and Australian National University in Canberra. Jeanette was a recipient of an SLA Diversity Leadership Award, which recognized her efforts in establishing the PAM International Member Award for librarians in developing countries, and helping the awardees to obtain travel funds to attend the SLA Annual Conferences in Philadelphia and San Antonio where they could meet with their peers, interact with product vendors at the exhibits, and become involved with the PAM International Relations Committee.

The PAM Division sponsored roundtable discussions for each of its subject areas: physics, astronomy, mathematics and computer science--sessions our members find invaluable and indispensable. Instead of the traditional "vendors' update," PAM sponsored an "E-Journal Publishers' Roundtable," an informative panel discussion moderated by Dr. Morna Conway. PAM's keynote program was Sunday's "Peer Review in the Sciences: What's Going On?," where speakers Mark Doyle of the American Physical Society, Charles Phelps, provost at the University of Rochester, and Yaneer Bar-Yam, editor of Interjournal and president of NECSI presented a fascinating and thought-provoking view of the future of academic peer review. PAM also co-sponsored the sessions on "Electronic Publishing and the Economics of Information," "Library Advisory Councils: Publishers Partnering with Libraries," and "Crystallography Databases, which was presented by PAM member Greg Youngen.

PAM also made the most of its Hospitality Suite on the 30th floor of the Marriott Riverwalk (definitely a "room with a view!"). AIP and IOP sponsored evening Open Houses, SIAM sponsored an Early Bird Breakfast, and IOP generously kept the room open during the day, providing a "home-suite-home" for PAM members to meet each other and chat informally over a tasty enchilada, frozen margarita or Ben and Jerry's ice cream bar! Finally, on Wednesday, having been energized by stimulating and thought-provoking programs all week long, it was time to say "Adios, amigos," with discussions to be continued on PAMnet!

Association Information Caucus

by Susan R. Fournier

A standing room-only crowd heard a distinguished panel of experts discuss "Getting Your Point Across: Using Lobbying Techniques to Get What You Need." The session was cosponsored by the Social Sciences Division and coordinated by division member Heidi Yacker. Marc Yacker, director of government and public affairs for the Electricity Consumers Resource Council moderated the panel, which included Gloria Meraz, director of communications for the Texas Library Association; Jim Cousar, partner in the law firm of Thompson and Knight and chair of the Mayor's Task Force on Austin Libraries for the Future (2000); and Roberta Shaffer, dean of the School of Library and Information Science at the University of Texas and incoming executive director of SLA.

The four speakers gave practical tips from their lobbying experiences. These tips included knowing who will be making decisions, when they will be made, what the basis for decisions will be, and getting your input to the right people. Gloria Meraz suggested positioning yourself by understanding the social and economic climate affecting your organization, developing consensus, setting priorities by focusing on one or two things, and appearing to be reasonable. Jim Cousar emphasized organizing your advocates, knowing your funding sources, developing a few simple themes, and having someone on your team who has contacts with the big guys. Roberta Shaffer warned attendees to never wear pink or red, never use jargon, never get discouraged, and never forget your friends in her talk "Never Say Never."

A very brief business meeting followed the panel discussion. The convener briefed attendees on the status of current caucus initiatives and a call was issued for a volunteer to take over as list manager. A reception followed the business meeting and Roberta Shaffer stopped by to chat with caucus members.

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