CIC06. Knowledge Management for CI
| Instructor: | Cynthia Cheng Correia, Principal Knowledge inForm |
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| Course Dates: | 5 - 23 October 2009 | |
| IACET CEU Credit | 1 (SLA Members Only) |
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| Member Price US$ 495.00 |
Non-Member Price US$ 595.00 |
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Online Registration is Now Closed (contact: clicku@sla.org) |
* Online registration closes at 12:00 PM ET on the first day of the course. Registering after online registration has closed does not guarantee live access to the first course session.
How can I apply knowledge management to enhance my organization's competitive intelligence & assets? How do I balance knowledge creation with the need to protect competitive/knowledge assets?
Knowledge management (KM), a vital but often neglected aspect of competitive intelligence, can enhance CI practices and intelligence generation. If not practiced with critical awareness, KM activities can also create vulnerabilities for an organization. In this online course, participants will examine 1) how internal and external knowledge can be better harnessed to generate intelligence 2) techniques and issues in knowledge capture, access, creation, and application for each function of the Intelligence Process/Cycle 3) how KM can be effectively integrated into an organization's intelligence program/system 4) tools that facilitate KM in CI and 5) how to balance KM with your organization's defensive/counterintelligence needs. This course includes an exercise and discussions involving KM practices, conditions, and assets in the intelligence context.
Course Level: Intermediate - Concepts beyond the scope of fundamental for practitioners at all experience levels. Participants should have an understanding of fundamental concepts and practices for both competitive intelligence and knowledge management.
Participants are recommended to complete course CIC-01 or have an understanding of the competitive intelligence process and functions.
Course Learning Objectives
At the end of this course, participants will be able to apply knowledge management best practices to intelligence functions and activities. When presented with issues involving KM and CI, participants will be able to outline solutions.
Specific Learning Outcomes:
- Identify knowledge management-related issues withing the Intelligence Process, intelligence projects, and specific intelligence activities.
- Apply knowledge management practices and tools to enhance and facilitate intelligence generation and application.
- Identify, evaluate, and apply various types of tools, software, and techniques that can support KM for competitive intelligence.
- Employ the cultural, behavioral, ethical, and organizational considerations in applying KM in CI.
- Manage key issues and challenges regarding KM for CI and support an organization in resolving them.
- Balance KM objectives and requirements with an organization's need to protect its competitive assets.
Participants will develop skills and abilities according to professional competencies outlined by Knowledge inForm.
Performance Measure
Course assessment, exercises and discussions will measure and evaluate the degree of understanding that participants achieve over the learning process.
People are Saying:
"Cynthia is awesome! I've enrolled in other KM classes - dullsville. Cynthia rocks the house!"
"My perception of KM has been expanded in this class and the connection of CIKM has given me practical ideas that I can begin to apply in my current position."
"Several of the readings made the lightbulb over my head light up! The exercise pulled the two subjects together and at the same time made them clearly different."
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