SLA's Click University Knowledge Management Certificates Program in partnership with SMR International is offered in response to the changing needs of organizations to better harness and manage the use and application of proprietary and industry information and to support enterprise-wide contextual decision-making, research, and innovation.
The Knowledge Management (KM) Certificate Programs consists of three different levels of curriculum, enabling information professionals and other knowledge workers to choose courses based on their specific function within their organizations. In the program, participants can earn a certificate in knowledge management, a certificate in knowledge services, or a dual certificate combining the two.
Certificate in Knowledge Management
Designed for information professionals and other knowledge workers who are interested in transitioning into a more formal KM role in their parent organizations or who are seeking to learn more about KM in anticipation of a future need for KM expertise in their careers. In defining knowledge management, the program recognizes that there are many different definitions of this popular topic. Generally speaking, KM is thought of a management practice that is used to help enterprise leaders manage explicit, tacit, and cultural information in ways that enable the organization to reuse the information and create new knowledge. > Learn more
Certificate in Knowledge Services
Designed for information professionals and other knowledge workers who are interested in bringing the benefits of well-managed information, knowledge, and strategic learning delivery into the service of the larger organization. Knowledge services is defined as the convergence of information management, knowledge management, and strategic learning. Knowledge services is putting knowledge management to work, the practical side of KM. As such, knowledge services enables the organization to function as a knowledge culture, with knowledge development and knowledge sharing (KD/KS) enabling excellence in service delivery with respect to research, contextual decision-making, and innovation in the larger enterprise. > Learn more
Dual Certificate in Knowledge Management and Knowledge Services
Designed to provide information professionals and other knowledge workers with the expertise and skills they need for building an enterprise-wide knowledge culture for the organizations in which they are employed. The program combines theoretical and practical approaches to the subject, delivering an end result for the larger enterprise that serves as a framework for measurable and tangible benefits in the utilization of information, knowledge, and strategic learning in achieving the corporate or organizational mission. > Learn more
Certificates Program Value Points
- Gain the essential theoretical and practical understanding, techniques, skills, and tools to launch or enhance their knowledge management/knowledge services practices and to apply knowledge management and knowledge services immediately and effectively for the benefit of the parent organization
- Acquire the necessary depth and breadth of knowledge, understanding, and experience to begin practicing knowledge management and providing knowledge services for clients, and to bring a level of proficiency to their participation in enterprise-wide knowledge management/knowledge services activities
- Benefit from a flexible program that a) matches their particular professional goals and interests and b) offers instruction and delivery that allow participants to balance their professional development goals with their work, lifestyle, and other requirements
- Engage in live lectures, live and online discussions, selected readings, and exercises that build and reinforce participants' own expertise and skills in knowledge management/knowledge services
- Enjoy dynamic and experienced instruction, an extensive curriculum, quality training materials, and high value that are the hallmark of SLA's professional development programs and SMR International's knowledge management and knowledge services training
An Important Note: While the primary goal in developing these programs is to allow participants to earn one or more certificates, each of these courses has inherent value and any course may be taken à la carte.
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