KMKS05. Knowledge Strategy: Developing the Enterprise-Wide Knowledge Agenda
| Instructor: | Guy St. Clair, President SMR International |
 |
| Course Dates: | 13 - 30 September 2010 |
|
| IACET CEU Credit | 1 (SLA Members Only) |
|
| Member Price US$ 495.00 |
Non-Member Price US$ 595.00 |
|
| This course has been cancelled. | Contact clicku@sla.org |
* A late fee of $50 will be added to your invoice if you register at or after midnight (12:00 a.m. ET) on the first day of the course. Late registration does not guarantee live access to the first course session.
The content of this course is based on the premise that organizational effectiveness begins with an enterprise-wide knowledge culture, incorporating a knowledge strategy that matches the company's business strategy. The development and implementation of corporate knowledge strategy is the responsibility of the knowledge services director or other recognized knowledge professionals. This course provides guidelines for developing the vision, mission, and values statements for aligning knowledge management (KM) and knowledge services with organizational priorities. In the course, participants learn to identify critical steps - including change management and change implementation - for launching or enhancing service delivery for the benefit of the larger organization. Topics covered include:
- knowledge strategy basics (definitions/applications/organizational role) - "strategy" vs. "strategic"
- organizational structure and the environment for KM/knowledge services
- visioning vs. planning
- determining strategic direction
- change management/change implementation
- infrastructure and planning for future needs
Course Learning Objectives
At the end of this course, participants will recognize the role and value of "planning to plan," of surveying the service sphere and choosing survey methods, and of interpreting financials and understanding the impact of financial information on planning. Participants will also be prepared to relate the life cycle of the strategic plan to the specialized library function in the organization.
Specific Learning Outcomes:
- Establish terms of reference for developing enterprise-wide knowledge strategy
- Identify the survey/census methodology
- Identify participants and establish the value of their potential participation
- Develop conclusions and establish findings
- Report findings and communicate recommendations
- Determine future follow-up activities
At the conclusion of the course, participants will design an action plan for first steps in implementing a knowledge strategy for addressing a specific situation with respect to knowledge management/knowledge services delivery in their parent organization. Using learning outcomes from the course and based on their understanding of the current or potential planning environment in the parent organization, the exercise will enable participants to return to the workplace with a product that can be incorporated into their work in their area of responsibility.
Performance Measure
Course assessment, exercises and discussions will measure and evaluate the degree of understanding that participants achieve over the learning process.
Prerequisites
While the primary goal in developing these programs is to allow SLA members to earn one or more certificates, each of these courses has inherent value and any course may be taken à la carte. KMSKS01 is recommended but not required.
People are Saying:
"The group was quite interactive (which was wonderful and an added benefit)"
"I really appreciated our two "guest" speakers who brought very practical applications to the group."
RSS
Feedback form
