September 24, 2003 Virtual Seminar
September 24, 2003 Virtual Seminar
2003
Virtual Seminar
Series
Branding Master Class:
Fine-tuning Information
Service Brands
September 24, 2003
2:00 pm - 3:30 pm ET
 
Your Virtual Seminar Leader. Chris Olson has been a marketing consultant for 18 years. As a marketing consultant, she has crafted, implemented, rescued and revitalized innumerable information product and service brands. Her experience includes all aspects of brand management, from researching marketplace perceptions to outlining brand position statements to brand communication and product strategies. Chris has been involved with information service brands on international scales, in network communities, and at regional and local levels. She brings an indepth understanding and pragmatic approach to information service branding in both traditional and electronic environments to her presentations.

Her MLS is augmented with graduate degree in Business. Since 1984 Chris has been a marketing consultant helping librarians implement a wide range of marketing and communications projects. She has taught marketing management courses in a graduate library school program, and in the 1980's led marketing courses for SLA's CE and MMI programs. Chris has delivered numerous talks, been a conference keynote speaker, and a meeting facilitator on a wide range of library marketing-related topics and issues. After a 7-year hiatus when Chris was fully engaged by client projects, she has returned to creating and leading seminars and presentations in which she can share her knowledge and experience with colleagues. Her web site is http://www.ChrisOlson.com/ and it?s there that she presents a complete overview of what she offers as an information services marketing consultant. I also have a web site devoted to original library clip art at http://www.LibraryClipArt.com/.

Description

 


The presentation concentrates on advanced branding concepts for libraries and information services. Brand-building strategies which center around colors, logos, names, and taglines skim only the surface of branding. These visual characteristics merely represent the brand. The actual brand is how customers think and feel about what a library/information service does and what it stands for. Crafting strategies which can impact the intangible aspects of a brand and its relationship with customers is the focus of this master class in branding.

The presentation will concentrate on advanced branding concepts aimed at adding depth to information service brand management strategies.
Brand portfolios, revitalization, and brand expansion are among the topics to be discussed. The presentation will also address specific information service brand challenges such as inheriting a negative brand, living the brand promise, co-branding pitfalls, and thriving in a brand-cluttered environment.

Targeted Learners: This presentation targets professionals who are interested in expanding their knowledge of branding and learning strategies for managing their information service brand. The course materials are intermediate to advanced level and require an understanding of branding fundamentals in order to extract the greatest benefit from the materials.

Critical Learning Questions
1. What is a brand portfolio, how is it defined, and what role does it play in brand management?
2. How can a information service brand be revitalized?
3. What are the best long-term brand management strategies for taking advantage of opportunities?
4. How can some common information services branding challenges be successfully overcome?

V-Pak Only (The V-Pak includes an audio tape of the session, hardcopy of handouts and instructions on how to access the Powerpoint presentation on the web.)Member $95
Non Member $145 Click here to purchase v-pak.
To return to the Virtual Seminar homepage click here.

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