*Note: The following is from our archived collection of older documents, and may not reflect the most current information.
Carla O’Dell
President, American Productivity and Quality Center
A leading expert in knowledge management (KM), Carla O’Dell helps audiences get the right information to the right people at the right time. She illustrates how KM can increase customer loyalty, improve employee growth, identify internal strengths and share intellectual capital throughout an organization.
In the process she creates action-oriented, bottom-line success and brings participants to the all-important realization that knowledge is power. Along with serving as president of the American Productivity & Quality Center (APQC), O’Dell is director of the Center’s International Benchmarking Clearinghouse, which includes more that 500 major corporations and government agencies working together to identify and share successful practices. She has led projects with over 300 leading firms implementing KM, and helping APQC attain the position of being the most trusted source for best practices in successfully implementing KM. O’Dell is also co-author of American Business: A Two-Minute Warning and If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practices.
Author Dan Pink
Best-selling Author and Lecturer
Dan Pink is author of FREE AGENT NATION, the provocative and acclaimed Washington Post bestseller about the growing ranks of people who work for themselves. He is now at work on his next book, A WHOLE NEW MIND (Riverhead Books, forthcoming), about the six essential aptitudes white-collar workers must master in an outsourced, automated, upside down world.
FREE AGENT NATION was a business bestseller in the U.S., Canada, and Japan--and is now being used in a variety of undergraduate and MBA programs. Several publications named it one of the best business books of 2001. Tom Peters called it "the best book on work since The Organization Man." Fortune Small Business cited it as one of the "ten milestones in management thinking" in the last century.
Dan's articles and essays have appeared in Wired, Fast Company, The New York Times, Harvard Business Review, Salon, Slate, and other publications. He's provided analysis of business and social trends on dozens of television and radio broadcasts—including CNBC's "Power Lunch," ABC's "World News Tonight," NPR's "Morning Edition," CNN's "Live Today," and Minnesota Public Radio's "Marketplace."
He's lectured on work, business, and economic transformation to corporate, association, and university audiences in 29 U.S. states as well as in Canada, Mexico, Portugal, the Netherlands, the U.K., and Japan. As an independent business consultant, he's advised a range of enterprises--from start-up ventures to Fortune 100 companies.
A free agent himself, Dan held his last real job in the White House, where he served from 1995 to 1997 as chief speechwriter to Vice President Al Gore. He’s also worked as an aide to U.S. Secretary of Labor Robert B. Reich, an economic policy staffer in the U.S. Senate, a legal researcher in India, and a latrine builder in Botswana.
He received a B.A., with honors in linguistics, from Northwestern University, where he was elected to Phi Beta Kappa, and a J.D. from Yale Law School. To his lasting joy, he has never practiced law.
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