Broadening Your Existing Skill Set
In this first session, we will identify and discuss those skill sets that are in the greatest demand in the library/information world. The presenters will also examine alternative jobs and potential career paths for librarians and information professionals contemplating a career change or transitioning into a non-traditional role. Workshop attendees will develop their own customized action plan to identify, augment and acquire those new skills that will provide the ticket to expanded career growth, increased compensation and greater career satisfaction.Click here to start this course
Presenters: Deborah Hunt, David Grossman
Replay Fee: $29 Members | $49 Non-Members
Members Click Here | Non-Members Click Here

---

By both REPLAYS and save!
Part 1 & Part 2: $39 Members | $79 Non-Members
Members Click Here | Non-Members Click Here

Leaping Off the Edge: Success Stories You Can Replicate
In this follow-up session, we will explore a variety of settings outside the library realm where information professionals are working and thriving. The presenters will draw upon their own experiences and present case studies of former librarians who have made the leap into an alternative career. The presenters will identify the many "personas" used by the most successful librarians/information professionals in our profession. Workshop attendees will develop their talking points, "elevator speech" and other communication skills that will help them get to "yes" and consistently prove their value to their organization.Click here to start this course
Presenters: Deborah Hunt, David Grossman
Replay Fee: $29 Members | $49 Non-Members
Membrs Click Here | Non-Members Click Here

---

By both REPLAYS and save!
Part 1 & Part 2: $39 Members | $79 Non-Members
Members Click Here | Non-Members Click Here

These interactive sessions, which will be presented in the spring and fall in 2011, will explore recent developments in the copyright and licensing arena. The presentations and panel discussions always prove to be interesting and informative.Click here to start this course
Presenters: Adam Ayer, Frederic Haber, Lesley Ellen Harris

These interactive sessions, which will be presented in the spring and fall in 2011, will explore recent developments in the copyright and licensing arena. The presentations and panel discussions always prove to be interesting and informative.Click here to start this course
Presenters: Frederic Haber, Lesley Ellen Harris

The open house will provide a brief introduction to the meaning of copyright management and copyright compliance from the perspective of librarians, publishers and vendors, and those who work with these groups. Plus, learn about the newly-developed course "Copyright Principles for Authors and Publishers," which explores the relevant copyright and licensing issues for content creators and distributors. Click here to start this course
Presenters: Lesley Ellen Harris, Carolyn Sosnowski

Presenter: Scott Brown
Part 1
LinkedIn can provide a wealth of company and industry information.  In these two sessions, we'll focus exclusively on LinkedIn and go beyond the basic information available. We'll look at newer features, such as Skills and News, and how you can incorporate these into your search and ongoing tracking of companies and industries. We'll also look deeply at the advanced features on LinkedIn. You'll walk away with a list of tactics for mining LinkedIn.  We'll also take some time to discuss using your privacy settings to protect your own information.  See below for detailed descriptions of each session. (2011)
Replay Fee: $29 Members | $49 Non-Members
Members Click Here | Non-Members Click Here

---

Part 2
Session two will begin with brief highlights of Part 1, then will go on to explore new LinkedIn features: Skills and News. Scott will cover additional features you may not know about, LinkedIn's tracking and alerts capabilities, and managing and protecting your own information through LinkedIn's settings.
Replay Fee: $29 Members | $49 Non-Members
Members Click Here | Non-Members Click Here

---

By both REPLAYS and save!
Part 1 & Part 2: $39 Members | $79 Non-Members
Members Click Here | Non-Members Click Here

Even if you don't have much time, money, or marketing expertise, you can still create a basic marketing plan to help guide your promotional efforts. This Webinar will quickly go over the basics of marketing, then move on to list the data you need to gather. After explaining the roles of alignment and terminology to help you relate to corporate management, the presenter will reveal the five basic steps to take to craft a simple, practical marketing plan for one target market. This strategy is scalable--you can use it to write a detailed plan for the long-term or a quick-and-dirty one for a particular event or campaign. Taking this webinar will get you thinking with a marketing mindset and will lay out the tools you'll need to create an effective plan. (2011) Click here to start this course
Presenter: Kathy Dempsey

Has this happened to you? You arrive at work one day and there is this new "techie thing" that someone thinks is revolutionary. You have been asked to show staff how this "techie thing" works, why this thing works and, most importantly, how staff can use this application to do their job better...all while making the class entertaining. And you have never done anything like this before. (2011) Click here to start this course
Presenter: Maurice Coleman

Presenter: Rebecca Jones
Part 1:
In this session, participants will learn about making the move to a new position, including clarifying expectations and establishing early goals, even if your new boss doesn't think this is necessary. It's also important to understand yourself and the importance of knowing your tendencies to better understand those working with you. We'll also cover why politics and relationship building are critical, and how to approach these responsibilities with confidence and competence.
Replay Fee: $29 Members | $49 Non-Members
Members Click Here | Non-Members Click Here

---

Part 2
This session will focus on specific competencies that will help participants make the successful transition to new responsibilities, including balancing priorities and avoiding burnout, even as projects, urgencies and priorities shift; delegating and coaching employees to help them build on their strengths; and communicating at the right time and in the right way.
Replay Fee: $29 Members | $49 Non-Members
Members Click Here | Non-Members Click Here

---

By both REPLAYS and save!
Part 1 & Part 2: $39 Members | $79 Non-Members
Members Click Here | Non-Members Click Here

Traditional resources for business, company, industry and competitive information can be complemented by the effective use of social media tools, such as LinkedIn, blogs, Twitter feeds, and social networking groups. This session will showcase tools and techniques that the researcher can use to find valuable and unique information you can't find anywhere else. We will conduct live demonstrations in finding company information, industry groups, and key executive information. We'll also look at ways you can find professional resources and connections to experts in the information field. (2011)
Presenter: Scott Brown
Replay Fee: $29 Members | $49 Non-Members
Members Click Here | Non-Members Click Here

Most people are familiar with Facebook, Twitter, LinkedIn, and YouTube, and how to find information in these tools. In this session, we'll steer away from these relatively well-known social tools and look at some unique and lesser-known tools and apps, and why you might want to use them for information and research. We'll also look at a few tools that may be familiar, but which you may not have thought about for business, industry, and competitive information. Some of the tools we'll look at include Meetup, Quora, Twubs, and Flickr and other image sharing sites. We'll wrap up by briefly talking about the rise of mobile apps, and also look at the state of emerging tools in the social space. (2011)
Presenter: Scott Brown
Replay Fee: $29 Members | $49 Non-Members
Members Click Here | Non-Members Click Here

Negotiating a legal agreement to acquire and access electronic content for your library need not be intimidating. Join copyright lawyer, Lesley Ellen Harris and her colleagues as they shed light on licensing digital content and provide practical solutions that every librarian can apply when negotiating licenses, interpreting licenses and legally using electronic content. The 10 tips Lesley provides will increase your comfort level when negotiating license agreements in your library. (2010) Click here to start this course
Presenter: Panel

Every year the courts and Congress continue to define and alter the parameters of copyright law through legislation and court cases. This year is no different. With many ground-breaking court cases being decided on issues relating to fair use, the first sale defense, orphan works, remedies for infringement and many others, you won't want to miss this discussion by SLA's panel of experts who will explain the most significant cases and legislation that will have an impact on your day-to-day activities as they relate to copyright compliance. (2010) Click here to start this course
Presenter: Panel

Special librarians confront challenges each day in meeting the needs of their customers. Whether they're researching the latest hot topic or gathering permissions on licensed content, they're likely to face issues revolving around the topic of fair use. Fair use interpretations vary from source to source, and not until it becomes a court issue does an interpretation have much merit (and once the court has decided, there may still be some room for debate). This session will review the five most important things a special librarian needs to know about fair use, especially when it comes to the workplace. (2010) Click here to start this course
Presenter: Panel

The proposed class action settlement among Google, the Authors Guild and the Association of American Publishers (amended in November 2009 and the subject of a Fairness Hearing before the court in February 2010) remains in the forefront of today's news, not only for people interested in publishing and library operations, but for the general public. The latest developments in the case and the likeliest next steps are reviewed. (2010) Click here to start this course
Presenter: Panel

At a time when many organizations are demanding more collaboration and innovation from their employees, embedded librarianship offers an excellent opportunity to develop and promote your services. Many information professionals who implement embedded services report stronger relationships with their customers and increased job stability. This Webinar discusses the benefits and challenges of embedded services and gives an overview of steps one should consider when implementing this model in the workplace. It also calls out some of the opportunities embedded services can provide for career growth. Click here to start this course
Presenters: Reece Dano and Gretchen McNeely

Many of our organizations possess information in paper-based or analog formats that are difficult to search or share.  Even as we have moved to creating and sharing materials digitally, there are important materials that need to be accessed that are not in a digital format. Through this Webinar, participants will understand how a digitization program can be used to increase access to important information by creating a digital library, institutional repository or knowledge management system.  Emphasis will be placed on how requirements are defined, goals set, resources delineated, and plans put into place. (May 2010) Click here to start this course
Presenter: Jill Hurst-Wahl

Needing to justify their existence is no new topic for any corporate and/or government library. Many librarians struggle with how to effectively tell their positive ROI story to management in the language and perspective that is meaningful to budget/policy holders. This session will attempt to put some guidance on how librarians can put together their own ROI Dashboard to prove effective ROI. Click here to start this course
Presenters: Stacey Bowers and George Scotti

This is the second of two sessions exploring how organizations cutting back or closing their libraries plan to meet their information needs going forward. Jim and Toby strive to answer the question: do these organizations realize they need librarians even if they don't need a library? Specific survival skills for librarians are discussed, including alternate sourcing and scenario planning. Also covered is the need for information service managers to align with and become thought leaders in the parent organization, skills on which their survival may depend. Click here to start this course
Presenters: James Matarazzo and Toby Pearlstein

What are the top 20 technology trends and top 10 strategies for libraries and information professionals?  Stephen Abram, an inveterate library watcher and strategic technology reviewer, shares the top 20 technologies that we should think about "playing" with to make our libraries more open to our learning communities and users.  He'll end with 10 strategies to have fun with change and technology adoption. Click here to start this course
Presenter: Stephen Abram

Assessing and demonstrating the value of information, especially in challenging economic times, is one of the top issues for libraries and information centers today. Feedback suggests that while libraries are keen to measure ROI and demonstrate the value of information, they struggle to collate appropriate metrics. Usage is often a proxy for value, with purchase and renewal decisions based on user volume, usage activity, and costs per download. Libraries are aware of the need to dig deeper, and have crafted various approaches, albeit ad hoc, to capture more specific value measures such as time saved and cost saved. The research Springer and Outsell conducted in 2009 attempts to tackle some of these challenges and put some real metrics around ROI by looking at four organizations on an international basis from both corporate and government agencies. Click here to start this course
Presenters: George Scotti and Christy Confetti Higgins

The session will cover the types of services offered by IIPs, including secondary and primary research, competitive and market intelligence and analysis, or company and industry research. Some IIPs offer other services such as consulting, publishing, editing, or database and taxonomy development depending on interests and background. You can work as a generalist or specialize because of many target markets, industry sectors, and niches; or, you can focus on small and large companies - or both - in the public or private sector. Click here to start course
Presenter: Amelia Kassel

This session focuses on the wide ranges of resources and tools required for starting a research business including an overview of fee-based aggregators and databases as well as deep Web sources and tools used for Internet research.
Click here to start course
Presenter: Amelia Kassel

Information professionals need a more diverse set of skills to succeed in the 21st century. New roles are offering more exciting jobs and projects, but we need to expand our set of skills to meet those challenges. Based on his own experience and research for his book Characteristics of the Successful 21st Century Information Professional, Dennie Heye outlines seven key skills with practical examples. Click here to start course
Presenter: Dennie Heye

Corporate & government libraries face unique opportunities and challenges when marketing their products and services. This two-part webinar provides a comprehensive look at creating a marketing campaign, from planning and stakeholder work through sustaining your marketing campaign. We'll also look at ways to creatively incorporate social media tools into your marketing efforts. Click here to start course
Presenters: Stacey Bowers, Scott Brown

Corporate & government libraries face unique opportunities and challenges when marketing their products and services. This two-part webinar provides a comprehensive look at creating a marketing campaign, from planning and stakeholder work through sustaining your marketing campaign. We'll also look at ways to creatively incorporate social media tools into your marketing efforts. Click here to start course
Presenters: George Scotti, Scott Brown

This session is aimed at information workers who are either new to patents or have worked with patent information and need more information on why patent attorneys ask such strange questions. Click here to start this course
Presenter: Ron Kaminecki

Librarians know that many government entities provide free or low-cost access to public records via the Web. But where do you start when you want to conduct a comprehensive search on a person or company? What's available for free or inexpensively? When should you use a commercial vendor? Can you really conduct a complete and accurate criminal background check online? What should it cost? What sources are useful for finding information on private companies? This program explores the answers to these questions and more. It provides experienced searchers with source suggestions, tips learned from private investigators, and research strategies. Click here to start this course
Presenter: Genie Tyburski

What can you say about your library in 140 characters or less? What can you ask your colleagues?  Twitter is all over the news as a tool for kids--but it can also be of use in your day-to-day library life.  Twitter makes a bad first impression, but it has been used to push many libraries and businesses into the public eye with little effort or money.  Learn what Twitter is, the tools for using it efficiently and how other libraries are using Twitter in their communities. Click here to start this course
Presenter: Nicole C. Engard

Researching company information is vitally important to business information professionals and their clients. Unlike public companies, U.S. private companies are not required to disclose financial information nor are they regulated in the same way. This Webinar provides an extensive collection of sources and favorite search techniques for piecing critical information together about U.S. private companies using the Internet and traditional proprietary databases. You'll learn where and how to search for the private company information. Click here to start this course
Presenter: Amelia Kassel

Effective communication delivers tangible results. Communication is an art and skill that can be learned and improved upon. Most of us would enjoy even greater professional success if we continued to hone and actively practice our communications skills. We need to be as aware of our delivery as the words we use, then equally conscious of the other person's reaction. You can assess your communication style and focus on the positive behaviors while avoiding the negative. (2010) Click here to start this course
Presenter: Goldie Newman

Learn quick and easy principles for dealing with information overload, including organization skills, how to filter your input, time management, and stress management. You'll learn how to manage your email, RSS feeds, social networks, IM, SMS, telephone, and more. Come away with a plan for tackling your own virtual or physical pile of overload. Session one of this two-part series explores how to use your already well-developed information professional skills in the great battle against information overload. Discover key techniques to manage your time and stress levels, filter inputs, draw boundaries between work and home life, and organize your incoming and saved information. (2010) Click here to start Part 1. Click here to start Part 2.
Presenter: Sarah Houghton

Executive Director, Learning & InfoPro Programs at Dow Jones Presented on behalf of the SLA First Five Years Advisory Council), this recorded presentation explores matching what you learned in library school with the skills and opportunities you'll find in special libraries and organizations. Anne reviews how to take advantage of your network to find positions and think broadly about where to look. Also covers key tips for your job search and best sources for information professionals. (January 2010) Click here to start this course
Presenter: Anne Caputo

What are the SLA member-only benefits and how do you take advantage of them? Join SLA's membership director, Paula Diaz, for a lively presentation on opportunities for learning, networking and unit membership. (2010) Click here to start this course
Presenter: Paula Diaz

Presented on behalf of the SLA First Five Years Advisory Council, this recorded presentation covers building your network at your current job, within your profession, at conferences, and through virtual tools. Cindy includes the top mistakes of networking, and tips for what actually works, as well as key resources. (2010) Click here to start this course
Presenter: Cindy Hill

Librarians and information professionals share information, and the occasional speaking engagement can be an important part of both your job and your professional development. Learn how to overcome your fears by using tried-and-true methods to organize and draft your remarks, practice your presentation and deliver a speech that delivers.  Learn the right way to use visual aids such as PowerPoint that complement your remarks and help you stay on track. This Webinar is an expanded version of a presentation given at the Leadership Development Institute at the SLA 2009 Annual Conference & INFO-EXPO. (March 2010) Click here to start this course
Presenter: Maura Kennedy

Presented on behalf of the SLA First Five Years Advisory Council, this recorded presentation from the author of "Negotiating your salary: How to make $1000 a minute." is aimed at learning when in the hiring process you should talk about salary, what information you need to know in advance, how to approach the negotiation, and what else you need to consider. (February 2010) Click here to start this course
Presenter: Jack Chapman

Presented on behalf of the SLA First Five Years Advisory Council, this recorded presentation presents a case study of a special library at a non-profit association with an emphasis on internal knowledge management. Lorette explains the process of an information audit, aimed at determining how the special library could better serve its clients. (January 2010) Click here to start this course.
Presenter: Lorette Waldon

As a consultant helping customers implement Microsoft SharePoint technologies to leverage their knowledge assets, I've seen some significant changes in the way clients collaborate and manage their knowledge, but many of them still have a long way to go. I'll discuss how some Boston-area companies are solving their KM and collaboration problems, the barriers they faced or are still facing, and the positive outcomes, intended or otherwise. (2009) Click here to start the course. (Course Handouts)

When they consider records retention, many people immediately think of boxes of paper stored in a warehouse. But records retention is much more than this: It is a comprehensive life cycle for the creation, organization, usage, storage, and destruction of both physical and electronic documents. An effective retention strategy will allow an organization to control its records and put them to practical use serving not just legal and regulatory needs but those of the business as well. This seminar will outline the latest thinking on records retention and present 10 essential elements that must be included in any retention strategy. Click here to start the course. (Course Handouts)

With the amount and types of information being generated in today's enterprises growing 50%-200% annually, there are not only tremendous challenges in managing all this data, but information professionals in the public & private sectors need better methods to quickly & securely access their most relevant information. Discover solutions to simultaneously search across content in disparate legacy systems, databases, emails, network shared drives, internal/external websites, portals, enterprise search systems, publications, media, wikis, blogs, etc. Click here to start course. (Course Handouts)

This informative session will provide an in-depth discussion of the challenges associated with using and sharing content around the world and across borders. Speakers will discuss whether "international copyright law" truly exists and will review the Berne Convention, national treatment, and obtaining global permissions for the use of copyright-protected content. The highlight of the session will be an interactive panel discussion featuring a cross-section of copyright experts. This session is ideal for librarians around the world who oversee the use and sharing of content in highly collaborative business environments. Click here to start this course

Intranets hold the potential to deliver ongoing strategic business value, yet the majority of intranets receive only occasional nods of interest from executive management. Howard McQueen, an international intranet consultant since 1996, shares an effective methodology that can bring focus and awareness to your intranet and allow progressive and incremental business value to be demonstrated. Click here to start this course

This workshop will review the why and how of marketing, introducing attendees to marketing concepts and principles as they apply to e-resources. It will also review marketing techniques available and discuss how to mix and match techniques to achieve desired objectives (in this case, the effective use of e-resources). Activities will focus on positioning your library strategically within your community, institution, or organization; raising awareness of new products and services while reminding customers about existing ones; and reinforcing your message. Click here to start this course

Increasingly, digital libraries are moving beyond current journals. The best-known example is Google Books, but we also see vast amounts of digital imagery, video, sound, and archival manuscripts. Each poses a different technical issue, but more important are the social issues. Many of these new materials have not been through traditional abstracting or indexing processes and instead rely on hyperlinks or "tagging" by volunteers. New technology may help us with identifying images, extracting information from multimedia sources, and searching. Click here to start this course

Traditional organization charts have been hierarchies of "top down" or silo functions. These organizational structures no longer work when we're under pressure to create or change services at the speed of light, or when we're working closely with people in different departments, buildings, or time zones. Structuring today's organizations isn't easy, and neither is the change that goes along with it--especially when it means giving up  reporting lines, jobs, titles, offices and departments that we're used to. This workshop leads you through factors to consider as you design or realign organizational structures that will support your strategies and objectives and enable your organization to truly take advantage of the collaborative technologies being implemented.  Click here to start this course. (Course handouts)
Format: Download the WebEx Player

Not having to drive to work, "working virtually," or managing a digital branch--it all sounds terrific, but the day-to-day reality can be rocky. Most of our attention has been on the cool technologies, getting them into place and training staff and clients to use them. But it's the nature of the work environment, communication strategies and work processes that determine the success of the technologies in truly delivering the results everyone is hoping for. The stresses of "out of sight is out of mind" are real for many people, and there's nothing like communication confusion to lead to conflict. This session focuses on practical steps for organizations to take to ensure that those individuals or teams working digitally have not only the technology but also the supports and work practices in place to be productive and happy (yes, happy!).  Click here to start this course.
Format: Download the WebEx Player

This session will provide you with advanced steps and methods to move the green initiative at your library forward and get others involved across the organization. It will also pose strategic questions to help you determine how to most effectively move forward. Is it worthwhile creating a corporate sustainability report? Measuring your carbon footprint? Developing a sustainability strategy? How would you go about prioritizing these projects? Which will add the most value? Click here to start this course

A Copyright Policy is a summary of copyright management procedures for your library and sometimes for your entire organization. Your policy can become an educational tool and provide a single consistent approach to copyright issues. In short, it is a key component to being copyright compliant. This seminar will guide you through the process of creating a Copyright Policy. Click here to start this course. (Course handouts)
Format: Download the WebEx Player

Finding the right library job, in your preferred geographic location and library type, can be a challenge. We will explore the best among the wealth of jobs and employment research and networking tools on the Web. This course is intended for librarians and library paraprofessionals who are seeking employment, planning for future employment, or looking for professional development opportunities to assist in maintaining current employment. No jobs and employment research experience is expected. Click here to start this course

Beyond the one or two word Web search, this course covers details of advanced searching strategies on the major Web search engines: Google, Yahoo!, Live Search, or others with unique Web databases and features. Learn advanced techniques for language searching, unusual field search options, Boolean, adjacency, limits, truncation and customization. From link searching to cache delving to search switching, discover new ways to dig deeply into the results of the major Web databases.  Click here to start this course (Course Handouts)
Format: Download the WebEx Player

Moving beyond just the Web databases, this seminar course covers the details of advanced searching strategies using other search engines. From both the major search engines and niche sites, learn what options are available for searching full text book databases, free scholarly engines, Web 2.0 content, news, blogs, people and conversations. With an increasing amount of content on specialized sites, different tools are needed to find it. Click here to start this course (Course Handouts)
Format: Download the WebEx Player

Web site management can be a daunting task, especially for busy, short-staffed libraries. This session will help library Web managers and Web teams get a handle on what's involved in Web site management. Learn the basics of managing, designing and improving a library Web site. Topics include Web site management structure and basic design and content tips. Click here to start this course (Course Handouts)
Format:

Part 2 builds upon by introducing emerging Web site trends. The presenter will explain what trends to look for, show how libraries are using emerging trends on their Web sites, and discuss how to incorporate them into library Web sites. Click here to start this course (Course Handouts)
Format: Download the WebEx Player

Social media is a way for libraries to encourage, promote, innovate, learn, adapt, improve customer service, market library services, and to discover and deliver what users want. With all these benefits it's no wonder that libraries of all types and sizes are exploring the social media landscape. This information packed session will provide practical advice, tools, tips, and tricks on easy ways to optimize your website for this new social environment. Find out how other libraries are using social media to promote libraries and engage with users. Are you ready for the social? Click here to start course. (Course Handouts)
Format: Download the WebEx Player

Finding the right library job, in your preferred geographic location and library type, can be a challenge. We will explore the best among the wealth of jobs and employment research and networking tools on the Web. This course is intended for librarians and library paraprofessionals who are seeking employment, planning for future employment, or looking for professional development opportunities to assist in maintaining current employment. No jobs and employment research experience is expected. Click here to start this course

The differences between management and leadership are about what you pay attention to when solving problems. Confusing the two concepts can mean using the wrong sets of conceptual tools when dealing with library users, employees, co-workers, and bosses. For special librarians who have to shift between both roles, it is too easy to get stuck in one or the other. Click here to start this course