• Introduction
• Do We Really Need a Disaster Response Plan?
• Planning for the Worst
• Responsibilities
  • Responsibilities Checklist
  • Utilities
• Prevention
  • Water
  • Fire
  • Environmental Hazards
  • Electricity and Telecommunications
• Prioritization
  • Vital & Permanent Records
  • Basic Financial Records
  • Response
• Response & Recovery
• Recover vs. Replace
  • Recovery Decisions
  • Recovery Procedures
  • Coated Paper
  • Books and Bound Materials
  • Software & Data
  • Computer Equipment
  • Microforms
  • CD-ROM/Optical Discs
  • Client/Resource List
• Contingency Planning
  • Order of Contingency Planning
• Back Up Routines
  • Software
  • Computer Backup Information
  • Software and On-line Services Access Checklist
  • Hardware Checklist
• Storage Facilities
  • Storage Facilities Checklist
• One-Person Special Libraries
• Multi-Site Libraries and Information Centers
• Insurance
  • Structure or Rental of Building
  • Contents
  • Valuable papers
  • Computers
  • Business Interruption Insurance
  • Contingency Funds
  • Terminology
• Communications
  • Communications with the Staff and Employees
  • Communication with Suppliers and Customers
  • Communications with the Media and the General Public
  • When the Disaster is Over
• Basic Supplies
• Appendix: Additional Information Resources
  • Journals
  • Associations & Organizations
  • Regional OCLC Service Providers
  • Disaster Recovery Companies
  • Contingency Planning & Response Companies
  • Suppliers
  • Selected Bibliography

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