Special Sessions for SLA 2006 Leadership Summit
presented by Leadership Outfitters
Thursday, 19 January 2006
1:00 p.m. - 5:00 p.m.

The Triple Whammy: Change, Communication, and Conflict Presented by Molly L. Whalen
Today’s volunteer leadership must function together in an ever-changing partnership. Learning to communicate with different styles and preferences is key to a fully functioning leadership team. In this session participants consider change and how members and react to it, identify their predominate behavior style(s) and learn how this affects communication with others, and learn how both contribute to conflict. Techniques will be shared for how to work more effectively with those with different styles. Peter Senge’s “Ladder of Inference” will be used to illustrate the lenses we look through when communicating and making decisions. Creative team activities will help illustrate how to deal with different behavior styles and conflict styles as they show up within team projects.

Cracker Jack Membership Strategies and Volunteer Involvement Techniques   Presented by Jill McCrory
What is the “hidden surprise” that prospective members are looking for when they consider joining SLA? What “prize inside” are you promising your volunteers? In this session participants explore the five elements of membership development—prospecting, recruitment, orientation, involvement, and renewal. We will discuss why people join organizations, what the environment for volunteering is within your association and chapters, and how to delegate to volunteers. Participants will identify all the “hidden surprises” that chapters possess and match potential member types to these services. This process will allow participants to develop a clearer understanding of the variety of “surprises” that are necessary to keep members involved and coming back for more.

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Leadership Outfitters is a consortium of eight primary facilitators and is owned and managed by Jill McCrory and Steve Swafford, who have nearly 40 years of experience working for and with corporations,

associations, and public agencies.  Leadership Outfitters facilitators specialize in various areas of leadership development, volunteer involvement, strategic planning, teambuilding, group facilitation, and staff training.  Click here to access detailed background on our team.

Facilitators for SLA 2006 Leadership Summit:

Jill McCrory is the President of Leadership Outfitters. She brings a background of 20 years of association management, interactive training, teambuilding, and leadership training to the Leadership Outfitters team. Formerly Senior Director of Training at the National Association of Home Builders, she worked with

national association leaders and their chapters on leadership development, volunteer management, membership, and presentation skills. At Leadership Outfitters she is known for her creative approach to teambuilding and a philosophy of “leadership at all levels”. She currently serves on the Leadership Council for the Greater Washington Network and is a member and frequent presenter at ASAE and the Center for Association Leadership events. A native Washingtonian, she is the Leadership Chair of the Lions Multiple District 22. She is the recipient of the International Leadership Medal from Lions Clubs International. Presently she is earning a Masters degree in Theology from the John Leland Seminary in Virginia.

Molly L. Whalen is a Senior Trainer at Leadership Outfitters with over 16 years of association experience, specializing in chapter development, volunteer management, strategic planning, marketing, leadership training, and non-profit management. She has worked for a variety of scientific and medical associations and

non-profit organizations; and has designed and presented hundreds of dynamic and interactive workshops. Molly has written three chapter resource handbooks for associations and produced numerous leadership programs for association leaders. She is a graduate of the University of Virginia, and a member of the ASAE. An active volunteer, she has served as a volunteer and board member for several organizations; including the Make A Wish Foundation, the Alexandria Volunteer Bureau, Stop Child Abuse Now of Northern Virginia, Into Safe Arms, and the Chi Omega Women’s Fraternity, where she is the current chair of their national Leadership Institute. Molly is a mom of two, and lives with her children and husband in Washington, DC.

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