Building and Maintaining Loyal Relationships
In a world where people have access to more information than ever before, the question for all of us becomes, 'What information can we trust?' How do we decide which sources are reliable and accurate? And, how do we know who has a better understanding of our needs and objectives, both personal and professional? With so many choices, special libraries and information specialists must continually demonstrate their value and build stronger and more loyal relationships with colleagues within and outside their organizations.
In a presentation that is both highly informative, as well as entertaining, Jim Kane will share the secrets to creating and maintaing true loyalty in any professional relationship. Supported by more than 40 years of Harvard University research, Kane will make the case that loyalty is complex human emotion and a fundamental part of our human nature. He will demonstrate that, contrary to our cynical view of the world, human beings have a fundamental need to be loyal and actively seek out the specific clues from others that tell them when they can and should be. When an organization, as well as an individual, is able to understand and demonstrate those loyalty-building behaviors, they can develop relationships that will last a lifetime and result in unwavering and unlimited support.
RSS
Feedback form
