Location:

• How far from public transportation?
• Is it located in a "safe" area?
• Does the hotel provide transportation to and from the airport?
• Are there other hotels located near by?
• Does the appearance of the hotel look pleasing?
• Is the hotel attached to a shopping mall?
• Is the hotel located "downtown" or other?

Guest Rooms:

• Are guest room furnishings adequate and well maintained?
• What amenities are available in each room?
• Are rooms well-lighted?
• How many guest rooms can the hotel commit to a meeting?
• Are there designated non-smoking rooms or is the entire hotel non-smoking?
• What are the check-in times and check-out times?
• Is there a concierge level and what are the rates?
• Are some rooms set aside for the disabled?

Lobby Area:

• Is the lobby attractive and spacious?
• Is the lobby area well-furnished?
• Is the front desk well-staffed?
• Are there long lines for check-in and check-out?
• Are bellmen readily available?
• Are elevators easy to locate, fast, clean?
• Is security apparent?

Banquet Room/Food and Beverage:

• What are the room sizes and how many people can be seated?
• How many places will the hotel set up beyond the stated number of guests?
• How far is the banquet room from the kitchen?
• When does the hotel need final guarantee?
• Does the hotel have ample restaurants or are there some in the area?
• Will the hotel set up special morning coffee areas for guests?
• Is the restaurant well-staffed?
• Is room service available and what are the hours?
• Will the hotel food and beverage outlets accommodate special requests?

Meeting Rooms:

• How many meeting rooms does the hotel have?
• How large/small are the rooms?
• What is the capacity of each room for different sets (e.g. theatre, schoolroom, banquet)?
• Does the hotel have enough inventory?
• What does the hotel supply?
• What will the planner have to order?
• Do the meeting rooms have obstructions?
• Are airwalls soundproof?
• Are the meeting rooms wired for sound?
• Is there an in-house A/V company?
• Where are the restrooms, phones, etc.?

Security:

• Does the hotel have an emergency plan?
• Are the fire exits well-marked?

Other:

• Is there a health club? If so, what are the charges?
• Is there parking and what are the charges?
• Does the hotel comply with Americans With Disabilities Act (ADA) requirements? (Historical hotels do not.)

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