Information professionals are well placed to become key members of their organizations--catalysts for new thinking.
BY JOHN R. LATHAM
In his book The Tipping Point, Malcolm Gladwell refers to people he calls "influentials," who are unusually informed, persuasive, or well connected. Although Gladwell is concentrating on social epidemics, the definition of an influential hit a chord with me as I thought how that phrase aptly describes an information professional.
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