WITH KNOWLEDGE SERVICES, INFORMATION PROFESSIONALS ARE "PUTTING KM TO WORK" (PART 1)
BY GUY ST. CLAIR AND DALE STANLEY
Today's information professionals find themselves in a unique position with respect to their future. Some knowledge workers may be concerned about whether their talents, skills, and educational preparation will continue to be relevant as the well-chronicled "information age" of the later 20th century evolves into the glorious "knowledge age" of the 21st, but information professionals and specialist librarians are not worried. They have their future well under control. They are responsible for delivering knowledge services to their parent organizations, and while they may not necessarily characterize what they do as "knowledge services," today's information professionals are in fact practicing a profession in which information management, knowledge management, and strategic learning converge to provide the highest levels of service delivery for their identified clientele.
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