Economic downturns reduce the margin for error and place a premium on essential business qualities: excellent performance, ethical conduct, and product and service value.
BY JOHN R. LATHAM
I doubt I was alone on that memorable inauguration day in hoping that Aretha Franklin would complement her magnificent hat with a matching rendition of "Respect," but it was not to be. The first two lines of that classic Aretha hit are memorable: "What you want, baby, I got it. What you need? You know I got it."
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