RESEARCH BEING CONDUCTED AS PART OF THE SLA ALIGNMENT PROJECT IS PROVIDING FINDINGS AND RECOMMENDATIONS THAT CAN HELP DEMONSTRATE THE VALUE OF, AND NEED FOR, INFORMATION CENTERS.
| AMY AFFELT |
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"What do you do?" It seems like simple cocktail party conversation, but that basic question often elicits a "deer in the headlights" response. Have you wondered how to find the right words to explain the value of your work and the impact that you have on your organization?
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