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Shortfalls in money, technology and staffing continue to plague information management (IM) functions in businesses, and many also lack creativity and management expertise, according to a recent report from Outsell.
"IM professionals are excellent providers of information services," the report states. "They know their stuff and continue to learn ever-changing new technologies by leaps and bounds. In Outsell's opinion, this group can continue to provide necessary and valuable services to their organizations. However, to ensure IM functions remain intact in this upcoming year of financial uncertainty, Outsell strongly suggests less focus on the provision of service as usual and more attention to the management (and perhaps re-creation) of IM--always with the needs of the larger organization in mind."
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