What You Need to Know About Knowledge Culture in Your Organization

Join other information and knowledge professionals in August for KMKS103 Knowledge Strategy: Developing the Enterprise-Wide Knowledge Culture.

Organizational effectiveness begins with an enterprise-wide knowledge culture. KMKS103 provides guidelines for developing the vision, mission, and values statements for aligning knowledge management (KM) and knowledge services with organizational priorities.  In the course, you will learn to identify critical steps for launching or enhancing service delivery for the benefit of the larger organization.  Instructors Guy St. Clair and Dale Stanley will cover

  • knowledge strategy basics, including definitions and applications
  • organizational structure and the environment for KM/knowledge services
  • visioning vs. planning
  • determining strategic direction
  • change management and change implementation
  • infrastructure and planning for future needs

KMKS103 is part of Click University’s Certificate in Knowledge Management/Knowledge Services program, but any course may be taken à la carte.

Dates: August 12 – 28, 2013 (full schedule)
Format:  Live online lectures and discussions, and independent reading
Cost:  $495/members | $595/non-members

Read more from instructor Dale Stanley about the need for leaders in knowledge services, and how you can succeed in that role.

Questions?  Contact Click University staff.

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