Conference Sessions
Tuesday, June 11, 2002
Tuesday, June 11, 2002
7:00 am - 8:30 am
SLA Unit Business Breakfast Meetings
Please check the Ticketed Events Index, our web planner at http://losAngeles.sla.org, or the appropriate unit website for more information on the many business breakfast meetings hosted by our SLA units.
7:00 am - 8:30 am
Applications of
Geographic Information Systems 
Geographic Information Systems have wide application in many fields. Speakers will demonstrate how GIS is utilized in the areas of transportation, water resources, and the environment.
Speaker(s): Carol Brandt, U.S. Department of Transportation, EIP Associates, Los Angeles
7:00 am - 8:30 am
Beyond Programs and
Systems: Organization Design for Knowledge
Ticketed Events #600 $17.00
The application of knowledge tools and successful organizational knowledge processes depends first and foremost on the behavior of organizational members. Electronic knowledge management systems enable effective behavior, but can't change behavior. Findings from a four-year-old study yield models of organizations that promote the acquisition, diffusion, and application of knowledge.
7:00 am - 8:30 am
College and University
Business Libraries Breakfast Meeting 
Forget the software. How do you manage online, real-time reference with public services? By now, the technical issues concerning online reference are reasonably well in hand. But how is it managed? Panelists will share their experiences.
Speaker: Alice Kawakami, UCLA Library System
7:00 am - 8:30 am
Financial Institutions
Roundtable 
Ticketed Event #625 Cost: $5.00
Come network with your colleagues at this breakfast sponsored by the B&F Financial Institution Libraries Roundtable. We will head off the breakfast with a brief presentation by Bruce Liebman who will relate his experiences and impressions of the differences and similarities of working in financial libraries in New York City versus Los Angeles.
Speaker(s): Bruce Liebman, Houlihan Lokey Howard
7:00 am - 8:30 am
Forget the Software, How Do You
Manage It? Integrating Online, Real-Time Reference into
Public Services 
Ticketed Event #630 $5.00
By now, software issues concerning online reference are reasonably well in hand. How is it being managed, as part of the array of public/user services a reference or information service offers?
Speaker(s): Susan McGlamery, Metropolitan Cooperative Library System; Alice Kawakami, UCLA Library System Time
7:00 am - 5:00 pm
SLA Tech Zone Sessions 
Our popular series is back with new opportunities to learn how to use current technologies. Please check the Ticketed Events Index, our Conference Planner at http://LosAngeles.sla.org, or the appropriate unit website for more information.
9:30 am - 11:00 am
Best Business
Practices-Services 
Moderator: Stephen Kochoff, Basch Subscriptions Inc.
9:30 am - 11:00 am
Collaboratory Communities -
Case Studies 
SLA leaders discuss collaboratory software and how they have used it to make a difference in their organizations.
9:30 am - 11:00 am
Comparing Portal Vendors
Now that you're ready to begin implementing a portal - or - advising your organization on doing so - how do you decide which company's portal software is right for you? Join our vendors as they describe the application and advantages of their products.
Moderator(s): Betty Edwards
9:30 am - 11:00 am
Consolidation of
Companies
Have you been merged, consolidated, divested, or acquired? Join our panel to discover how different companies and organizations have dealt with these challenges. Perhaps you can find some golden nuggets that ease your often bumpy road towards consolidation.
Speaker(s): Sue Brewsaugh, Boeing; Libby Trudell, Dialog
9:30 am - 11:00 am
Customer Relationship
Management
Learn how customer relationship management (CRM) techniques can be used in your library to build customer loyalty, identify critical success factors, and enhance your information center's contribution to your organization's goals.
Speaker(s): Claudia Chidester, Austin Ventures
9:30 am - 11:00 am
Dietary Supplements
and Functional Foods 
US consumers spend billions each year on dietary supplements and "functional foods" in
an effort to prevent disease or promote good health.
This session will explore the nature of these
products, issues regarding their safety and
efficacy, and the US government's role in
regulating them.
Speaker(s): Joan Conway, Beltsville Human Nutrition Research Center
9:30 am - 11:00 am
Don't Resist, Persist!
Persistent Identifiers in
an Electronic World
What are persistent identifiers and how do
they aid researchers in accessing long-term
Internet content? Join panelists from DTIC, the
International DOI Foundation, NISO, and OCLC in a discussion of Persistent URLs (PURLs).
Speaker(s): Barbara Kibe Nekoba, Defense Technical Information Center; Albert
William Simmonds, OCLC Resolution Services; Norman Paskin, International Digital Object
Identifier (DOI) Foundation Technology
9:30 am - 11:00 am
E-Journals and
Aggregators: Future Trends in Collection
Development
The world of journals collection development is rapidly changing with more choices, new ways to gain access, and new types of journals. These changes lead to questions such as: Should libraries use aggregators or vendors and why? How will these changes effect collection development and management?
Speaker(s): Holly Bussey, EBSCO Information Services; Leslie Burke, EBSCO Information Services
9:30 am - 11:00 am
Knowledge Management: User-Driven Approaches at Biopharmaceutical Companies
Large organizations have been implementing programs to manage both explicit and intangible kinds of knowledge for a number of years. Smaller biopharmaceutical organizations are now beginning to handle the systematic sharing of corporate knowledge. The presenters will demonstrate how effective systems can expedite decision-making in their organizations.
Speaker(s): Mara Matsumara, Cell Genesys
9:30 am - 11:00 am
Life After Tasini
A roundtable discussion on how news archivists have reacted to the "Tasini vs. New York Times" Supreme Court decision. Other copyright issues are also addressed.
Moderator(s): Cary Kenney, St. Petersburg Times
9:30 am - 11:00 am
Managing Electronic
Resources 
Review the impact of the latest developments in electronic resources such as links to articles from references within other articles.
Speaker(s): Larry Markworth, Amgen, Inc.; John McDonald, California Institute of Technology; Toby Pearlstein, Bain and Co.
9:30 am - 11:00 am
Maximizing Technology:
Creative Intranet Applications
Is your firm in the infancy stages of the Intranet? Are you being tapped by management to coordinate the necessary resources? Are you overwhelmed by all of the available choices? Our speakers will discuss how they initially developed the library Intranet site and continue to release new and different applications.
Speaker(s): Cindy Chick, Latham & Watkins; Nina Platt, Faegre & Benson, LLP; Robert Sullivan, Reed Smith LLP
9:30 am - 11:00 am
One Dot Shopping:
An Update of the Best International Business
Sites
An update of last year's wildly popular program, this session will spotlight the premium business websites of the Middle East/North Africa, Eastern Europe/former Soviet Union, and Oceana. Handouts will be posted on the Web.
Speaker(s): Hal Kirkwood, Purdue University
9:30 am - 11:00 am
PAM Vendor Round Table
This roundtable features discussions of current issues by vendors and publishers in the fields of physics, astronomy, mathematics, and computer science.
9:30 am - 11:00 am
Quirky New Technology
It seems that every new technology has its application in special libraries. So what's the latest on the web, plug-ins, software, personal devices, or PC peripherals? Our speaker follows these technologies for his firms environmental and technology scanning efforts. Come hear what's coming on his radar.
Moderator: Stephen Abram, Micromedia Ltd.
9:30 am - 11:00 am
SLA Annual Conference Professional
Papers
Papers presented in this session include: "The NASA Scientific and Technical Information Program's Implementation of OAI for Data Inter-Operability and Data Exchange," by JoAnne Rocker and George Roncaglia and "Developing E-Business Information Without a Business School," by Hema Ramachandran, Louisa Toot, and Caroline Smith.
Speaker(s): Kathy Blessing, Community College of Rhode Island; Cherinne Whitney, Clark University; Hema Ramachandran, California Institute of Technology; Susan Whitmore, National Institutes of Health; JoAnne Rocker, NASA Langley Research Center; Janet Heekin, National Institutes of Health Library
9:30 am - 11:00 am
Super Searchers
on Madison Avenue
Two super searchers highlight the heroes of advertising and marketing information professionals. Their talents, wide range of skills and strategies, professional networks, and wealth of resourcesboth electronic and traditionalwill be showcased. Servicing ad agencies can be fun, but they can also be challenging. Learn why.
Speaker(s): Grace Villamora, Knowledge Management, Euro RSCG McConnaughy; Mary Ellen Bates, Bates Information Services
9:30 am - 11:00 am
Teaching Science
Information: Taking Users to the
Next Level
This poster session will focus on innovative or non-traditional methods and materials used by librarians and information professionals to educate users in the sciences. Attendees will be able to view posters and speak to the poster presenters at their leisure.
Moderator(s): Ted Baldwin, Equistar Chemicals, LP
9:30 am - 11:00 am
Toxicology Roundtable
Come and hear a toxicologist from the US EPA Region 9 talk about recent issues.
Speaker(s): Bruce Macler, US EPA Region 9
9:30 am - 11:30 am
Quality Business Content: Free
vs. Fee-based Traditional Databases and Web Sites
This panel will look at things like the advantages for spending money resulting in savings in cost and time to senior management? Attendees will be able to provide management with a "return on investment" strategy. If you have specific questions, please send them to Barbara Hirsh@us.pwcglobal.com
Speaker(s): Susan Klopper, Business Research Center, Arthur Andersen LLP; Stephanie Gnesin Schubert, PricewaterhouseCoopers LLP; Marydee Ojala, Online Magazine
11:30 am - 1:00 pm
SLA Unit Business Luncheon Meetings
Please check the Ticketed Events Index, our confrence planner at http://LosAngeles.sla.org, or the appropriate unit website for more information on the many business luncheon meetings hosted by our SLA units.
11:30 am - 1:00 pm
Global Futurist Luncheon
& Program
Ticketed Event #670 $45.00
Join your colleagues for a luncheon program with lasting impact. Featuring a leading global futurist, this program addresses critical business and economic issues of today and tomorrow which defy mainstream thinking.
11:30 am - 1:00 pm
Winning in the Board Room
Ticketed Event #690 $32.00
This interactive coaching session will be of interest to internal and external consultants alike. Our speaker, Anne Foster, who has very successfully broken through the board room barrier, will offer some coaching insights to enable you to speak to the highest echelons in any organization and to make yourself heard.
1:30 pm - 3:00 pm
Balancing Act of
Multitasking Managers
Like many life experiences, managing multiple departments requires balance. Information managers need to seek a more complex balance. Two managers will describe how they have effectively integrated the management of several departments within the firm/organization. They will provide key steps to success in managing multiple departments.
Speaker(s): Lee Nemchek, Morrison & Foerster, LLP; Robert Oakes, Latham & Watkins
1:30 pm - 3:00 pm
Best Business
Practices-Management
Moderator: Stephen Kochoff, Basch Subscriptions Inc.
1:30 pm - 3:00 pm
Centers of Excellence: Presentations by Winners of the Business and Finance Division's First Annual Centers of Excellence Awards
1:30 pm - 3:00 pm
Copyright and Technology
Two top copyright attorneys will be exploring digital rights in content available from the web. The role librarians have in protecting their clients from liabilities for performing motion pictures designated for home use will be discussed along with the Digital Millennium Copyright Act, Tasini, Fair Use, archiving, and international concerns.
Speaker(s): Robert E. Lee Jr., Motion Picture Licensing Corporation; Billie Robbins, Fulbright & Jaworski L.L.P.
1:30 pm - 3:00 pm
Financial Institutions
Roundtable: Training and Marketing: Getting the Word Out in an
Environment of Constant Change
The research needs of the financial industry are always changing. In this climate an effective training effort is required. But is it possible for a library to have a training plan that is responsive to any possible shift in needs? Two panelists will discuss their experience dealing with this dilemma.
Speaker(s): Cris Kinghorn, Deutsche Bank AG London; Elizabeth Bibby, Harvard Business School
1:30 pm - 3:00 pm
Freaks, Geeks, and
Geniuses: Serving a Creative Population
"Creatives" are the best customers a library can have. They are natural sponges, soaking up the obscure and turning a data point into an entire product line. Learn what makes designers, architects, graphic artists, and writers different, and how your attention to their needs can directly impact the bottom line.
Speaker(s): Cindy Romaine, Nike, Inc.
1:30 pm - 3:00 pm
Future of International
Financial Services
Barriers to cross-border capital flows are falling, creating opportunities for new financial instruments, new distribution channels, and new competitors. Join our panel of experts from international finance as they discuss the issues facing the retail and commercial financial institutions in this new competitive environment.
Speaker(s): Tuula Salo, Merita Bank Helsinki; Yuko Shimamoto, Fidelity Tokyo
1:30 pm - 3:00 pm
Historical Mapping
Historical maps are a vital part of many map libraries. Dr. Norman Thrower, noted geographer and author of works on historical cartography, will speak.
Speaker(s): Norman Thrower, UCLA
1:30 pm - 3:00 pm
Information Architecture
What are the best ways to determine what your users' online experience can be? Speakers outline the theory and practice behind the field of information architecture, discuss accepted design and navigation paradigms, and offer suggestions for how special librarians can implement these concepts.
Speaker(s): Chris Ewing, Norris Medical Library, University of Southern California; Gretchen McNeely, Zephyr Information Services
1:30 pm - 3:00pm
Needs Assessment
How do you design and deliver the very best services for your organization? Join us for a discussion of the information audit-a way to define your customer base, its needs, and the best ways to address those needs.
Speaker(s): Kathleen O'Connell, AstraZeneca; Roger Strouse, Outsell
1:30 pm - 3:00 pm
New Ventures in News
Libraries, Part 1 
Rather than be threatened by end-user access to online resources, some news libraries are embarking on new ventures, which keep them essential to the newsroom. Part one of this two-part program focuses on Intranets and other in-house projects centered in the library.
Moderator: Michael Jesse, The Indianapolis Star
1:30 pm - 3:00 pm
SLA Annual Conference Professional
Papers
These papers include: "Leveraging Knowledge: Impact on Low-Cost Planetary Mission Design" by Jennifer Momjian; "Information Services Models That Support Organizational Productivity" by Margaret Carroll and Dr. Yvonne Chandler; "The (Triple) Bottom Line on Corporate Social Reports" by Michael I. Stevenson; and "Analysis and Visualization - Hit or Hype?" by Bill Bartelt.
Speaker(s): Michael Stevenson, Boston College; Yvonne Chandler, University of North Texas; Margaret Carroll, Microsoft Corporation; Jennifer Momjian, NASA
1:30 pm - 3:00 pm
Standards Roundtable
Participants will share websites, ideas, opinions, and concerns relating to standards information. Whether you are new to standards or a seasoned professional, this is a great opportunity to learn more, ask questions, and meet your colleagues. Don't miss what promises to be a lively
discussion.
Moderator(s): Karen Kreizman Reczek, ACTS Testing Labs, Inc.
1:30 pm - 3:00 pm
Success Stories for Solos
Join your colleagues and give yourself a pat on the back as you share your accomplishments. This year's theme is implementing technology and how you avoid all the pitfalls that come when you try something new.
Moderator(s): Kathleen Rainwater, Gates Rubber Company
1:30 am - 3:00 pm
"West Wing" Needs a
Librarian
The must-see television show, "The West Wing," is entertainment, but do you ever have the feeling that a librarian would be a valuable character? That when C.J., Sam, Josh, or Toby need "background" a librarian, off camera or on, would add to the feeling of reality?
1:30 pm - 3:00 pm
Winding Your Way Through
the Maze of Regulatory Information: Are you
Compliant? 
This industry specific session will review in detail some of the key resources and tools essential to support the complex information requirements of regulatory affairs. Commentary and case studies will focus on the issues and challenges faced by information professionals in their support of this segment of the pharmaceutical sector.
Speaker(s): Marlene Bobka, Vice President, FOI Services, Inc.
1:30 pm - 3:00 pm
Winners Circle of Best
Science Web Sites
The annual roundup of websites takes a different course this year by reviewing the applied sciences of pharmacy/pharmacology, toxicology, and medicine.
Speaker(s): Debbie Jan, University of California, Berkeley; Christina Kiel, University of California, San Diego,
1:30 pm - 3:00 pm
You Don't Look Like a
Librarian: Popular Perception of Librarians in the Internet
Age
This session features a presentation of survey results and analysis of the issues surrounding the image of librarians.
Speaker(s): Ruth Kneale, Gemini Observatory Library
3:30 pm - 5:00 pm
Centers of Excellence: Presentations by Winners of the Business and Finance Division's First Annual Centers of Excellence Awards
3:30 pm - 5:00 pm
International Roundtable: Terrorism and Corporate Liability
3:30 pm - 5:00 pm
Science Technology
Contributed Papers Session
Join SciTech librarians as they discuss their unique issues, challenges, and best practices in this contributed paper session.
3:30 pm - 5:00 pm
Electronic Resources:
Acquisitions, Cataloging, and Data Archiving
Just a few years ago, it was a matter of choice to collect electronic resources. Now, it is a necessity with government documents only available in electronic format, e-journals with no hard copy issue, and statistical data updated continuously online. Speakers will provide guidance in selection, cataloging, and retention.
Speaker(s): Joni Cassidy, Cassidy Cataloging Services
3:30 pm - 5:00 pm
Global Content Buyers'
Roundtable
Come join others who manage and negotiate the purchase of electronic information content for global enterprises. Network with these peers to share best practices and tips, especially on the issues surrounding global content and a global audience. Discuss options for further networking throughout the year if people are interested.
3:30 pm - 5:00 pm
International Legal
Issues
Speakers will discuss a variety of international issues, especially what sources to use to find statutes and regulations. Special attention will be given to Mexico, California's neighbor to the south.
Speaker(s): Kal Raustiala, UCLA Law School; Rick Van Schoik, Southwest Center for Environmental Research and Policy.
3:30 pm - 5:00 pm
Manufacturing Information
Blitz Roundtable
This roundtable will provide ideas and experiences about useful resources for finding information on manufacturing/production principles, practices, and processes. What are your successful sources (all formats are ok) and what frustrations do you have for finding this information?
Moderator(s): Betsy Aldridge, Research Librarian, PACCAR
3:30 pm - 5:00 pm
Marketing to Client
Segmentations in the Pharma Industry: Increasing Your ROI
Potential
Is your Intranet all dressed up with nowhere to go? Are your clients maximizing use of the available resources? Are you working harder and not smarter? Gather and share marketing how-to's to beef-up your effectiveness in all these areas and ensure maximum ROI on your resources and services.
Speaker(s): Kristine Dworkin, Hewlett Packard; Molly Bernard, ZymoGenetics, Inc.; Regina Maxwell, Wyeth
3:30 pm - 5:00 pm
Mathematics Round Table
Discussion of mathematics-related topics.
3:30 pm - 5:00 pm
New Developments in the International Transportation Information Network
Hear reports from two international conferences on worldwide transportation information access and exchange St.Petersburg, Florida, and Lithuania. This is a great opportunity for networking with transportation librarians from around the world.
Speaker(s): Barbara Post, Transportation Research Board; Bonnie Osif, Penn State University; Jerome Baldwin, Minnesota Department of Transportation; Shaun Moran, Transport Canada; Nelda Bravo, National Transportation Library, U.S. Department of Transportation.
3:30 pm - 5:00 pm
New Ventures in News
Libraries, Part 2
Rather than be threatened by end - user access to online resources, some news libraries are embarking on new ventures, which keep them essential to the newsroom. Part two of this two-part program focuses on library-based projects on the public Internet.
Moderator: Michael Jesse, The Indianapolis Star
3:30 pm - 5:00 pm
Portals for the Energy
Industry
Information is more voluminous and diverse than ever. Many users want public domain and proprietary information access through a single user interface. Portal products help users with customizable interfaces and powerful search engines. Come learn how they work and how they can enhance information services for your organization.
Moderator(s): Janice Anderson, Access Information Associates, Inc.
3:30 pm - 5:00 pm
Public and Government Roundtable
Successful cooperative efforts at providing service to the clientele of various public, government, and other types of libraries.
Speaker(s): Michael Germroth, Metropolitan Cooperative Library System; Susan McGlamery
3:30 pm - 5:00 pm
Secrets of Spectroscopy
Revealed
Learn the basics of spectroscopy including what it is, a listing and description of the various types, key parameters that chemists are seeking, and key sources where parameters can be found. This talk will be especially valuable to science librarians who receive questions related to spectroscopy.
Speaker(s): Sue Cardinal, Chemistry Librarian, University of Rochester
3:30 pm - 5:00 pm
Standards Developing Organizations (SDOs):
Creating Standards and Services to Meet User Needs
This session looks at how standards are created, the development of standards related services, and how user needs impact the standards development and distribution process.
Speaker(s): Stacy Leistner; ANSI, TBA, ASTM, and TBA, TSI
3:30 pm - 5:00 pm
Unanswered Questions
We've all had questions that have no single
answer, that no one really knows the answer to, or that no one will answer. This session will look
at identifying the unanswerable question, tips for negotiating with the requester to agree on
an answerable question, and techniques for finding answers.
Moderator(s): Mary Ellen Bates, Bates Information Services
3:30 pm - 5:00 pm
US Hispanic Market Today
The US Hispanic Market is one of the fastest growing in both number and purchasing power. The latest trends and actionable strategies on how to market to this exciting segment of the US population will be presented by a Hispanic market guru and author.
Speaker(s): Isabel Valdes, Santiago-Valdes Solutions
3:30 pm - 5:00 pm
Vendor Update
An opportunity to learn about the latest enhancements, products, and services from vendors of food, agriculture, and nutrition information.
Moderator(s): Kara Pedersen, Farm Bureau Management Corp.
3:30 pm - 5:30 pm
A Conversation about
Conservation 
Conservation, biodiversity, ecology, and extinction are words and appeals we hear almost daily. Take a step outside of our ordinary focus and gather from firsthand accounts of professionals, the unusual resources, systems, problems, and issues that affect their work and ours, too, if not our lives.
Speaker(s): Donald Buth, UCLA; Annie Malley, California Academy of Sciences Library; Jim Reichman, National Center for Ecological Analysis, University of California, Santa Barbara; Lois Lippold, San Diego State University
Evening Activities
Join other attendees in celebrating the Los Angeles Conference at many SLA unit sponsored
open houses and receptions. Refer to the Ticketed Events Index, our confrence planner at http://losAngeles.sla.org, or the appropriate unit website for more details.
Register on-line at http://LosAngeles.sla.org