Table of Contents

10 1999/00 Candidates for SLA Office
Don't miss this opportunity to read about your colleagues who are running for SLA's board of directors.
French | Spanish | Full Text

Providing Service to the Virtual Patron
by Robert Hulshof
With the increasing proliferation of fast personal computers and Internet access, a brave new breed of users is finding their way into the library: the Virtual Patrons. Robert Hulshof shares ways to effectively service these "faceless" users.
French | Spanish | Full Text

Be Proactive-Communicate Your Worth to Management
by Lucy Lettis
Ever feel like your efforts are unappreciated or misunderstood? Do something about it! Lucy Lettis encourages you to become a change agent, a pioneer, the one who starts the campaign to enlighten management. The process to alter their perception has to start somewhere, so why not with you?
Full Text

Executive Outlook
Education for the Future
French | Spanish | Full Text

Making News

Research News
Focus Groups Discuss Unique Membership in SLA

Government Relations Outlook
Digital Copyright Protection: Good or Bad for Libraries?

On The Net
Are You a Time Management Junkie?

Copyright Corner
Copyright Protection Extended

Money Matters
Happenings at the Finance Committee Meeting

Book Reviews
Electronic Resources: Use and User Behavior

Professional Development Outlook
Ninety Years of Knowledge

Public Relations Outlook
Expand Your Knowledge of License Agreements

Conference Countdown
Variety is the Spice of Minnesota

Coming Events

In Summary