To participate at a higher level in the strategic activities of your organization, you must be able to speak the language of the business, and that language always involves finances, according to Jan Sykes.
Will you have the necessary tools to craft a value statement when you're asked about your library's return on investment? Roger Strouse, director and lead analyst for Outsell, Inc, discusses qualitative and quantitative ROI measurements you can employ to be prepared for the question.
Determining and Communicating the Value of the Special Library.
As special libraries face budget and personnel cuts, librarians increasingly must justify the cost of their operations. Joseph Matthews, author of The Bottom Line: Determining and Communicating the Value of the Special Library, offers guidelines you can use to measure your library's performance and justify its existence.
Katherine Bertolucci is an information manager who enjoys creating new gateways to knowledge, including building taxonomies (techniques that organize information into hierarchical categories) for everyone's favorite: Snoopy.