Adopting and Adapting New Technology

Question #3: What is the newest "techie" gadget that you have/would like to have, and how do/would you use it to improve the work relationship that you have with your primary clientele?

Jane Macoustra 2011 SLA Candidate – Director

If I had the choice I would buy an Android smartphone to assist me with my work. I really liked the Google Nexus One when it was launched last year in the US, and I had made up my mind that would be the phone of choice for me.

However, since then I have had a Blackberry which was quick and easy to use, but for me – the buttons were tiny and I found myself squinting to use it. So – it's back to the drawing board, as I now need to look again at what is on the market, and preferably something with a touch screen. A smartphone or a tablet is the easiest way to maintain contact with clients when you are on the road, and great for accessing the Internet to do research or write up on blogs or twitter. Why carry a laptop or a notebook, when the phone can do it for you? Social Media is growng so fast, that BNet reported yesterday that large corporations are closing down their web sites in favour of using social media to maintain contact with clients and customers, because no-one's accessing their web sites any more. That says a lot about the future, and the importance of using social media for business. Corporations who were once afraid to embrace the new tech (fear of firewall cracks by hackers) are now embracing it.

So – smartphones are easy to use and have a very powerful memory; depending on the type of work I am undertaking, my little smartphone would become my "assistant". I still have my eye on the Nexus, but the huge choice out there dictates that I take another look.

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