About Information Professionals

An Information Professional (“IP”) strategically uses information in his/her job to advance the mission of the organization. This is accomplished through the development, deployment, and management of information resources and services. The IP harnesses technology as a critical tool to accomplish goals. IPs include, but are not limited to, librarians, knowledge managers, chief information officers, web developers, information brokers, and consultants.

Information Professionals work for information organizations, which are defined as those entities that deliver information-based solutions to a given market. Some commonly used names for these organizations include libraries, information centers, competitive intelligence units, intranet departments, knowledge resource centers, content management organizations, and others.

The diverse responsibilities that Information Professionals may have include:

  • Developing and maintaining a portfolio of cost-effective, client-valued information services that are aligned with the strategic directions of the organization and client groups
  • Building a dynamic collection of information resources based on a deep understanding of clients’ information needs
  • Gathering evidence to support decisions about the development of new services and products
  • Maintaining current awareness of emerging technologies
  • Assessing and communicating the value of the information organization, including information services, products and policies to senior management, key stakeholders and client groups
  • Contributing effectively to senior management strategies and decisions regarding information applications, tools and technologies, and policies for the organization

For full descriptions of the professional, personal, and core competencies for Information Professionals, consult the Competencies for Information Professionals of the 21st Century document.

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