Change management and the preservation of knowledge sharing

What is change management?

Change management focuses on the “human” side of an implementation, working with those interpersonal skills that result in success in any operational activity.

How is change management important to knowledge sharing?

Especially applicable for the knowledge management and knowledge services practitioner, change management supports the development and implementation of knowledge-sharing systems.

KMKS105 focuses on change management as a critical implementation skill.  Learn how personal interactions impact and enable the application of a knowledge strategy that leads to the knowledge culture. Topics covered include:

• examples of change management and demonstrations of the critical in organizational development
• the five most important aspects of change management and how ignoring them will almost surely lead to your project’s demise
• the organizational knowledge services strategy as a framework for examples of how change management can be applied in your organization

KMKS105 Change Management and Change Implementation in the Knowledge Domain