What You Need to Know About the Knowledge Audit

Starting in August…KMKS102. The Knowledge Audit: Evaluating Intellectual Capital Use

The knowledge audit is an evaluation tool which combines the standard needs analysis with the information audit (how research resources and services are produced or acquired). Using the results of the knowledge audit, knowledge strategists are able to establish and evaluate knowledge assets for the larger parent organization. These results are critical to meeting the organization’s knowledge needs and foundational to setting a knowledge strategy for the organization.

Instructors Dale Stanley and Robin Jourdan will cover:

  • distinctions between the needs analysis and the knowledge audit
  • matching knowledge strategy with service delivery goals
  • the Henczel seven-stage audit model
  • determining the scope and resource allocations for conducting the knowledge audit

And your employer benefits, too:  each participant will design an action plan for implementing a specific service enhancement within their organization.

Schedule:  Monday, August 13th through Wednesday, August 29th  (Details)
Format:  Five online sessions, discussion list participation, and independent readings
Cost:  $495 for members | $595 for non-members  (Member discounts available)

KMKS102 is part of Click University's Certificate in Knowledge Management/Knowledge Services program, but any course may be taken à la carte.

Join us for this valuable chance to improve knowledge services in your organization.

Questions?  Contact Click University.

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