Competitive and Decision Intelligence Certificate

Program Details

SLA is pleased offer the Certificate Course in Competitive and Decision Intelligence, in partnership with Knowledge inForm.

The Competitive & Decision Intelligence Certificates Program is designed to help the information and knowledge professional learn about competitive intelligence and decision support in order to become effective and valued researchers, analysts, and intelligence practitioners. Whether you are in a corporate setting, academic institution, or not-for-profit entity, this program will prepare you to support your organization’s situational awareness, foresight, and other decision and intelligence needs.

Program courses are offered both online and in traditional workshop settings. Each type is structured to present you with information, instructional content, and hands-on experience that are essential to support your professional development. Each online course includes recorded lectures, live and online discussions, and exercises that enhance and reinforce the self-paced reading material prescribed. During years when SLA has an in-person annual conference, in-person course workshops are offered for INTEL-07 and INTEL-09. These are day-long sessions which feature live lectures, discussions, and exercises. Courses also present cases and examples that are aimed to stimulate ideas, discussions, and offer opportunities to explore fact-based and issues-based questions with the course instructor and colleagues. Participants can share questions and explore scenarios specific to their job and professional situations. Course assessments, exercises, and discussions will measure and evaluate the degree of understanding that participants achieve over the learning process.

Participants can select an individual class based on specific education needs, or enroll in the full program to earn a program certificate. Attainment of a certificate through the program will be contingent upon successful completion of all courses, including successful participation in course discussions and exercises.

The program includes two certificate options:

Program Value to Employers

  • A practical approach that emphasizes the immediate application of the skills, techniques, and tools that are presented in the program – for immediate benefit to your organization.
  • Training content that draws on the strengths of both academic and business intelligence training programs, with significant cost savings – and greater value.
  • Flexibility thorough online and applied courses means less time spent traveling – and away from the office – while providing vital hands-on exercises and experience to employee participants.
  • A self-paced program with à la carte options that meet your staff’s level of experience, as well as balance course work, their job responsibilities, and other requirements.
  • The ability to complete the program in as little as 10 months to as long as 3 years, depending on the requirements and timeline of your organization or employee.
  • An emphasis on critical thinking and problem-solving in intelligence practices and decision-support through live-lectures, live and online discussions, readings, and exercises.
  • Enhancement of the competitive awareness and competitive intelligence skills of your employees. Your information and knowledge workers, in particular, will make more impactful contributions toward an organization’s decision-making function and competitiveness.
  • A targeted and structured program that is designed to build on the skills, knowledge, and experience of information professionals, and enhance their contributions to your organization.

About the Instructor

Cynthia Cheng Correia helps professionals and organizations enhance what they do. For over two decades, she has helped managers and companies develop their competitive intelligence (CI), critical foresight, and strategic capabilities through advising, training, improving processes and practices, & applying effective tools. Click here to learn more. 

Course Details and Registration

Registration is open. Click on the course links below for more details and to register. All 2021 courses will be held online (traditionally, two courses are held in-person). The full 2021 schedule will be added soon.

Register Jan 18-Feb 5, 2021 INTEL-01 Competitive & Decision Intelligence: Essentials, Ethics, & Current Practices – lower price!
Register Feb 8-26, 2021 INTEL-02 CI Project Cycles & Project Managing the Function
Register Feb 15-Mar 5, 2021 INTEL-07 Human Source Intelligence
INTEL-03 Intelligence Published Source Collection: Management
INTEL-14 Identifying & Managing Biases in Research, Analysis, & Decision-Making
INTEL-08 Competitive Intelligence Analysis: Fundamental
INTEL-09 Competitive Intelligence Analysis, Intermediate
INTEL-13 Establishing & Managing an Intelligence Program
INTEL-04 Intelligence Published Source Collection: Research 1
INTEL-05 Intelligence Published Source Collection: Research 2
INTEL-15 Intelligence Defense
INTEL-06 Knowledge Management for CI
INTEL-10 Management Analysis
INTEL-11b Issue Monitoring & Analysis
INTEL-12 Scenario Planning & Futures Techniques
INTEL-16 Social Media for Competitive & Decision Intelligence

There are no prerequisites in the program. You do NOT need to take INTEL-01 to register for INTEL-02 or any other course. Courses can and are meant to be taken a la carte.

Program Cost

INTEL-01: $295 for members and $515 for non-members.

Other individual online courses: $495.00 for members and $715 for non-members.

Individual in-person courses, held at the SLA Annual Conference in June, are priced at $595 for members and $790 for non-members.

Want to find out more about becoming an SLA member?  Visit our membership page.

Refund Policy

All registration cancellations are subject to a $50 administrative fee. Full refunds for online courses, minus the $50 fee, will be made only if a written cancellation is received before the first day of the course. If cancellation is received on the first day of the course, a 50% refund, minus the fee, will be granted. Refunds will not be processed after the first day of the course. Cancellation requests should be sent to


Competitive and Decision Intelligence online courses are conducted using GoToWebinar.  Review the Attendee Quick Reference Guide for more information.  Please check with your IT department to see if you have authorization to access GoToWebinar.

Getting Started

Prior to the start of each course, participants will receive a welcome note from SLA staff that includes the course materials and information about registering for the online sessions.  Make careful note of the date of each online session and the course requirements.

Questions? Contact

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