The Art of Delivery
Effective communication delivers tangible results. Communication is an art and skill that can be learned and improved upon. Most of us would enjoy even greater professional success if we continued to hone and actively practice our communications skills. We need to be as aware of our delivery as the words we use, then equally conscious of the other person’s reaction. You can assess your communication style and focus on the positive behaviors while avoiding the negative.

Presenter: Goldie Newman, Mandel Newman Associates

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Battling Information Overload: Information Professional Skills to Help You Through, Parts I and II
Learn quick and easy principles for dealing with information overload, including organization skills, how to filter your input, time management, and stress management. Participants learn how to manage email, RSS feeds, social networks, IM, SMS, telephone, and more. Come away with a plan for tackling your own virtual or physical pile of overload. Session one explores how to use your already well-developed information professional skills in the great battle against information overload. Discover key techniques to manage your time and stress levels, filter inputs, draw boundaries between work and home life, and organize your incoming and saved information. Session two offers tips for staying current with specific technologies.

Presenter:  Sarah Houghton-Jan, San José Public Library

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How to Teach Technology 101; or, So I Have to Show People What?
Has this happened to you?  You arrive at work one day and there is this new “techie thing” that someone thinks is revolutionary. You have been asked to show staff how this “techie thing” works, why this thing works and, most importantly, how staff can use this application to do their job better…all while making the class entertaining. And you have never done anything like this before.

Presenter:  Maurice Coleman, Harford County (MD) Public Library

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Moving into Management and Team Leadership Roles, Parts I and II
Whether you are moving into a new position at your current organization or taking on a new team-lead role at a different organization, the first 3 months are critical for your longer term success. Yes, your success depends on your ability to do the job, but equally important is being clear on what your job is – and isn’t – what your management expects from you, and your ability to focus on the right things with the right approach. This 2-part program provides practical tools for a smooth transition and successful takeoff. Participants will come away from the programs having completed tools that clarify expectations, priorities, plans and stakeholder relationships, as well as an individual action plan for transitioning to a new job, goals and priorities for the next 3 months, and a specific approach for delegating and creating a motivating environment.

In part one, participants learn about making the move to a new position, including clarifying expectations and establishing early goals, even if your new boss doesn’t think this is necessary. It’s also important to understand yourself and the importance of knowing your tendencies to better understand those working with you. The instructor also covers why politics and relationship building are critical, and how to approach these responsibilities with confidence and competence.

Session two focuses on specific competencies that will help participants make the successful transition to new responsibilities, including balancing priorities and avoiding burnout, even as projects, urgencies and priorities shift; delegating and coaching employees to help them build on their strengths; and communicating at the right time and in the right way.

Presenter: Rebecca Jones, Dysart & Jones Associates

Members Access Parts I & II
Non-Members Part I: $49.00 | Part II: $49.00 | Parts I & II: $79.00
This presentation covers building your network at your current job, within your profession, at conferences, and through virtual tools. The presenter includes the top mistakes of networking, and tips for what actually works, as well as key resources.

Presenter:  Cindy Hill, The Hill Information Consulting Group

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Pain-Free Public Speaking
Librarians and information professionals share information, and the occasional speaking engagement can be an important part of both your job and your professional development. Learn how to overcome your fears by using tried-and-true methods to organize and draft your remarks, practice your presentation and deliver a speech that delivers.  Learn the right way to use visual aids such as PowerPoint that complement your remarks and help you stay on track.

Presenter:  Maura Kennedy, SLA

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Salary Negotiation
This presentation, from the author of “Negotiating Your Salary: How to Make $1000 a Minute,” discusses when in the hiring process you should talk about salary, what information you need to know in advance, how to approach the negotiation, and what else you need to consider.

Presenter:  Jack Chapman, Lucrative Careers, Inc.

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Showcase Your Work, Experience and Skills: Using Google Sites to Create an E-Portfolio
Learn how to use Google Sites to create an e-portfolio to showcase your work, experience, and skills! In this Webinar, inspired by an earlier program that introduced the idea of e-portfolios to attendees, presenters Lisa Chow and Sandra Sajonas will show you how to get started on your e-portfolio and demonstrate step-by-step how to create one using Google Sites. Then, you’ll learn strategies for sharing and promoting your e-portfolio. Join us, and you’ll be ready to create a visual and interactive representation of your knowledge and career experience…and stand out from the crowd.

Presenters:  Lisa Chow, Brooklyn Public Library and People Interact; Sandra Sajonas, Brooklyn Public Library and People Interact

Members Access the Webinar
Non-Members Purchase: $49.00
Using E-Portfolios to Showcase Your Work, Experience and Skills
Learn how to use e-portfolios to showcase your work, experience, and skills. In this webinar, we will cover the basics of e-portfolios including what they are and how the compare to traditional resumes and CVs, online tools to create and host e-portfolios, how to effectively promote your e-portfolio, and using web analytics to gauge the impact of your e-portfolio.

Presenters:  Lisa Chow, Brooklyn Public Library and People Interact; Sandra Sajonas, Brooklyn Public Library and People Interact

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What Vendors Don’t Tell You When Negotiating Content and Technology Licenses
Libraries purchase, license, lease or otherwise acquire all sorts of services from a variety of vendors. Whether the library is negotiating for content from a publisher or acquiring new technology or services from outside or related affiliate organizations, the staff responsible for budget and negotiations can ensure better results in terms of price and performance if they are armed with more knowledge, strategies, and tactics. The end result is more efficiency in a pressured budget situation, more clarity in products and service deliverables, reduction in renewal surprises, and increased competition among vendors, which yields better products.Information professionals are expected to negotiate with an array of vendors in relation to content, technology, equipment, terms & conditions, licensing, training and price. This session helps info pros understand the intricacies of the vendors’ business model including cost structure, sales costs and product implementation.

Presenters: Michael Gruenberg, Gruenberg Consulting; Matt Dunie, Conquest Systems

Members Access the Webinar
Non-Members Purchase: $49.00


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