Certificate Programs

In SLA’s certificate programs, you’ll work with expert instructors to explore the ins and outs of knowledge management (KM) and competitive intelligence (CI). The interactive courses will challenge you and help you gain a deeper understanding of these critical industry topics.

Select an individual topic area based on your specific education needs, or enroll in a full program to earn a program certificate. Most courses take place online and some course elements are asynchronous, so you can coordinate your learning with your schedule.

Competitive & Decision Intelligence
Knowledge Management/
Knowledge Services
SLA’s Competitive & Decision Intelligence Certificates Program is designed to support the professional development requirements of SLA members of all levels of practice and experience. From the introductory INTEL-01 course to our range of specialized topics, this program offers content, materials, and instructors who will help enhance your research, analysis, and intelligence skills to support competitive intelligence, planning, and decision-making in your organization. Turning information into knowledge is becoming a key role of today’s information professional. These newly-revamped courses are appropriate for seasoned KM professionals as well as library and information science professionals who are not currently performing a KM function.

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