INTEL-01. Introduction to Competitive & Decision Intelligence

INTEL-01 | Introduction to
Competitive & Decision Intelligence

Cynthia Cheng Correia Knowledge inForm


What is involved in practicing competitive and decision intelligence?

What do I need to build my skills?

What types of opportunities are available for those with LIS backgrounds?


INTEL-01. Introduction to Competitive and Decision Intelligence

The program’s introductory class lays the foundation for the Competitive & Decision Intelligence Certificates Program by providing an introduction to concepts, functions, and practices that are essential to the generation of sound intelligence. Topics include:

  • Types of intelligence support
  • The Intelligence Process/Cycle
  • Intelligence functions, relationships, and roles
  • Intelligence ethics and legality

This online course pays special focus on opportunities for information professionals and considerations relating to transitioning from information and knowledge practices to competitive intelligence and decision support.

This course includes exercises/discussions involving 1) intelligence functions and 2) ethics.

Learning Objectives

At the end of this class, participants will understand competitive and decision intelligence, as well as some related practices. When presented with fundamental intelligence issues, participants will be able to accurately and effectively recognize, explain, discuss, and define the intelligence model, concepts, practices, applications, and value to various types of intelligence users and practitioners.

Specifically, participants will be able to:

  1. Define and outline the purpose, application, and value of intelligence to organizations.
  2. Define and outline the purpose and application of the intelligence process framework and each intelligence function
  3. Describe the roles for intelligence practitioners in multiple environments and illustrate how each role supports intelligence generation.
  4. Outline and explain ethical and legal considerations in intelligence practices, as well as apply ethical policies and comply with ethical and legal requirements.
  5. Identify and define the relationships, similarities, differences, and areas of complement between information/knowledge-based functions and intelligence services within organizations.
  6. Distinguish between various types of intelligence and functions in order to identify professional opportunities and outline plans to effect a successful transition into intelligence roles.

Participants will develop skills and abilities according to professional competencies outlined by Knowledge inForm.

Course Dates

Currently no course dates are available.

Lectures and live discussions are conducted as virtual meetings using GoToWebinar.  Review the Attendee Quick Reference Guide for more information.  Please check with your IT department to see if you have authorization to access GoToWebinar.

All online sessions are recorded for additional access during the course.

Member Price: $495*

Non-Member Price: $715*

* A late fee of $50 will be added to your invoice if you register at or after midnight (12:00 a.m. ET) on the first day of the course. Late registration does not guarantee live access to the first course session.

**SLA and the instructors reserve the right to cancel the course if a minimum registration count is not met.

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